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Extended Stay America - Houston - I-10 West - CityCentre
- Hotels
- Houston, TX
About this business
Location details
11175 Katy Fwy., Houston, TX, 77079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Kristin, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Kristin, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
No hay agua potable, las vending machines descompuestas.
Business response:
Thank you for being our guest. We are sorry we missed meeting your expectations, and for the unpleasant stay, you had with us. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
No Ice machines, they offer ice trays but there not in the rooms and it takes to long to freeze them, plus there was no dishes or silverware in the room. The grab and go breakfast is a joke. They don't offer a do not disturb hanger for the door plus the exhaust fan in the bathroom made a lot of noise when you turn the light on.
Business response:
Jeff, thank you for being our guest. We are sorry for the issues you had. Please know to ensure the cleanliness of kitchenware they are kept at the front desk. Also, we will share your feedback with our Brand Leaders to determine new breakfast offerings. Your comments have been discussed with our maintenance team, and they are checking and fixing the issues you mentioned immediately. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
It was quiet and very spacious the staff was courteous and nice.
Business response:
Jimmy, thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked your comfortable room and that you were impressed with the service provided by our associates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - I-10 West - CityCentre
How is Extended Stay America - Houston - I-10 West - CityCentre rated?
Extended Stay America - Houston - I-10 West - CityCentre has a 4.2 star rating with 1,048 reviews.
When is Extended Stay America - Houston - I-10 West - CityCentre open?
Extended Stay America - Houston - I-10 West - CityCentre is open now. It will close tomorrow at 12:00 a.m.