Extended Stay America - Houston - I-10 West - CityCentre

Business response:

Thanks for sharing the nice review about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Rick, thank you for being our guest. We are sorry for the issues you had in the parking lot and that your room had an odor. We have made a note of your feedback and have shared it with the respective team so that we can better serve our future guests. We hope we have the opportunity of hosting you back again for a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Jackie, thank you for staying at Extended Stay America. We are pleased to know you overall had a pleasant stay and we hope to have an opportunity of hosting you back for an even better experience. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your nice experience at Extended Stay America. It’s always our attempt to provide a clean, comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We loved reading your kind review and learning about how much you enjoyed your stay. We appreciate your comments about our location, excellent customer service and the amenities we offer. We look forward to welcoming you back and hope our hotel will be your preferred choice whenever you visit this area. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are delighted to read you had a great time here and that you liked our courteous service. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Katherine, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management