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Extended Stay America - Houston - I-10 West - CityCentre
- Hotels
- Houston, TX
About this business
Location details
11175 Katy Fwy., Houston, TX, 77079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not impressed. For the price, very disappointed. The bed was horrid. The room doesn't offer a shampoo and conditioner . Smelled funny.
Good choice Front Desk Friendliness
Dirt Cheap but better than most ... you can't expect much from these places but the wifi was fast, the towels not too scratchy, and the flat screen tv had 40 channels ... not bad for $60/night
Business response:
Peter - Thank you so much for posting a review of our hotel. I am happy that we were able to provide you with a comfortable stay at an affordable rate. It’s great to hear that you enjoyed our convenient location and free Wi-Fi. Still, I apologize for the issues you had with your linens. As well, please know that toiletries are available at the front desk, should you need them in the future. Your comments will be useful as we continue to improve our guest experience. We hope to see you again, should your travels bring you bac... read more
Refrigerator kept going on and off, making a loud noise in one of the rooms I rented. In another, HOT water continuously dripped from the tub faucet. Considering the drought and energy crises, this is inexcusable.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that your amenities were not functioning correctly. We will have our maintenance staff to check each room to ensure proper functionality. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you again in the future.
A clean place to sleep Picked this purely on price and closeness to my customer visit. Other hotels in the are were outrageously expensive or I have had bad experiences with the chains involved. Pleasantly surprised.
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about our Night Clerk. Also, we are pleased that our location and rates were ideal for your travel needs. Thank you very much for providing us with your feedback. If you have any additional feedback, we would like to hear it. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Close to all what I am looking for In general, hotel is fit for purpose. If you are out for business, shopping or tourism most of day, then it is perfect for sleeping at night close to everything and good value for me.
Frequently asked questions about Extended Stay America - Houston - I-10 West - CityCentre
How is Extended Stay America - Houston - I-10 West - CityCentre rated?
Extended Stay America - Houston - I-10 West - CityCentre has a 4.2 star rating with 1,048 reviews.
When is Extended Stay America - Houston - I-10 West - CityCentre open?
Extended Stay America - Houston - I-10 West - CityCentre is open now. It will close tomorrow at 12:00 a.m.