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Extended Stay America - Houston - I-10 West - CityCentre
- Hotels
- Houston, TX
About this business
Location details
11175 Katy Fwy., Houston, TX, 77079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not recommendable! the shower and also the hair dryer was not working !!!
Business response:
Manny, thanks for evaluating your stay. We are sorry for the maintenance issues you encountered while here and truly regret the inconvenience it caused. Even though we conduct regular maintenance checks, we will refocus our efforts to make improvements. We hope we have the opportunity to make it up to you on a future stay. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Houston - I-10 West - CityCentre. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Buen hotel para dormir Cerca de la carretera 10. Un hotel limpio, bien atendido. Un buen lugar para dormir sin muchas comodidades, pero sin inconvenientes.
Business response:
David, thank you for being our guest at Extended Stay America - Houston - I-10 West - CityCentre. We are glad to know you had a comfortable stay with us and that you liked our convenient location. Please stay with us again the next time you are in the area. Sincerely, General Manager
Business response:
Calvin, thank you for your 4-star rating. I am glad your overall visit was an enjoyable one. We value your feedback and hope to see you soon at Extended Stay America - Houston - I-10 West – CityCentre. Sincerely, General Manager
AC was so noisy no one clean my room for my 4 days stay
Business response:
We appreciate you providing a review of your experience. After reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide it at your request for a minimal fee. We are grateful for the feedback you provided and hope you will stay with us again soon. Sincerely, General Manager
Business response:
chevette, we appreciate you taking the time to share your wonderful rating. It is great to know you loved all the aspects of your trip. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Houston - I-10 West – CityCentre. Sincerely, General Manager
Adequate and clean The room was clean, it had a full kitchen and bath. The one item we had to ask for was drinking glasses. The location was very accessible to our destinations in the Houston area.
Business response:
Dorothy, thank you for choosing our hotel. We are pleased you liked your spotless room and our location being perfect for your needs. However, we are sorry for the inconvenience caused. We hope to have the pleasure of welcoming you back soon. Sincerely, General Manager
Overall great
Business response:
Johnnie, many thanks for taking the time to post your review of Extended Stay America - Houston - I-10 West - CityCentre. We are delighted to read you had an enjoyable visit and that our facilities and service were to your satisfaction. It was a pleasure to have you as our guest, and we look forward to having you stay with us the next time your travels bring you back to our area. Sincerely, General Manager
Business response:
Thanks for reviewing your stay at Extended Stay America - Houston - I-10 West – CityCentre. We are glad to see you enjoyed your time with us and hope to welcome you back soon for another stay. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Houston - I-10 West - CityCentre
How is Extended Stay America - Houston - I-10 West - CityCentre rated?
Extended Stay America - Houston - I-10 West - CityCentre has a 4.2 star rating with 1,089 reviews.
When is Extended Stay America - Houston - I-10 West - CityCentre open?
Extended Stay America - Houston - I-10 West - CityCentre is open now. It will close tomorrow at 12:00 a.m.