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11175 Katy Fwy., Houston, TX, 77079, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Great spot for the $
Business response:
Ross, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a comfortable stay and that you found us to be a good value. Thank you for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
katy its ok
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score and that you enjoyed your experience with us. We hope to welcome you back soon. Sincerely, Hotel Management
city quite
Business response:
katy, thank you for staying at Extended Stay America and sharing your wonderful rating. We are happy we met all your expectations and hope to have the pleasure of hosting you again when your travels bring you back this way. Sincerely, Hotel Management
Self service motel If you want a self service motel with no frills, no service, and no staff this is your place. They did not service our room any of the 4 nights we were there. When I asked for fresh towels and shampoo they handed me some to take up myself. Good location. Reasonable cleanliness. Moderate state of disrepair. Good price.
Business response:
Mark, thank you for the review of your visit to our hotel. We are happy to know that you liked our affordable rates and convenient location. However, we are sorry for your disappointment with our hotel policies and the inconvenience it caused. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Sincerely, Hotel Management
Peaceful Stay It was a quiet comfy stay
Business response:
Brenda, thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Comfortable room, help me to forget awful day I ha Honestly, it was clean. Comfortable and had no worries. The lady that check me in was so sweet and helpful. I will definitely, be going here again.
Business response:
Shay, thank you for being our guest and taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Stephen, thank you for the gracious rating. It was a pleasure to know our offerings were on par with your expectations and you had a great stay. On behalf of all of us at Extended Stay America, we would like to invite for another visit. Sincerely, Hotel Management
Everything was great. They need to replace the beds with softer ones. The beds were hard as a rock.
Business response:
Brenda, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a comfortable stay and our facilities were adequate to your needs. Thank you for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
Simple and clean hotel w a competitive rate. Pleasant. Quick check in, fast internet and clean towels and blanket. Check in and check out personnel were courteous. This is a budget hotel, so I didn't expect anything other than a nice shower, a comfy bed and a clean room. I got all that. Used the hotel to sleep only and had my bfast elsewhere. Ended up paying $80 as opposed to $280, and slept just as well. If you are on a budget and dont expect thrills, this is an ok option.
Business response:
Luiz, thanks for reviewing our hotel. It is a pleasure knowing your stay with us was overall comfortable and that you liked your spotless room and the service we offer. We hope to welcome you back to another much satisfying experience when in the area. Sincerely, Hotel Management
Extended Stay America - Houston - I-10 West - CityCentre has a 4.2 star rating with 1,089 reviews.
Extended Stay America - Houston - I-10 West - CityCentre is open now. It will close tomorrow at 12:00 a.m.