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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very friendly and helpful staff.
The staff was great. The room was basic but clean. The area could be considered intimidating but I felt fine there.
The beds are awful and the rooms need to be updated.
Business response:
Dear Toniesha, We're sorry the comfort of the bed and the overall condition of the room did not meet your expectations. We understand how important a good night's rest is, and your comments have been shared with our team as we work toward making updates and improvements. Thank you again for your feedback, as this helps us to improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management
Staff was pleasant, helpful and pleasant. Room was spacious and had everything I needed. The lobby of the hotel had no furniture to lounge on; would be nice to have some.
Business response:
Dear Kelly, Thank you for the terrific review of Extended Stay America. We’re glad to know our team made your stay more comfortable and that your room met your needs. It’s great to hear you felt well taken care of. Your suggestion about adding seating in the lobby is appreciated. It’s those small touches that can make a big difference in the overall experience. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Amazing! Just what I needed. Wonderful room and staff. Only hangup was the smell of neighbors' weed during the night, but that may just be a me problem. Wonderful hotel!
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 3.4 star rating with 2,734 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.