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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Elevator was dodgy af. There were several spills on the floor of soda making it sticky. Surely those have been cleaned up but when we were there they weren't. Lots of construction supplies out in the parking lot. I'd stay here again, though.
Very nice for the location… near the downtown
Business response:
Dear Roberto, Thank you for including Extended Stay America in your travel plans. We're glad the location worked well for your needs and that you found it convenient being close to downtown. It's always great to know when our guests enjoy easy access to nearby attractions, restaurants, and city spots. We appreciate you choosing to stay with us and hope to welcome you back on your next visit to the area. Sincerely, Hotel Management
Good
I enjoy every time for either work or a weekend getaway!!
no opinion
Business response:
Dear Guest, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we look forward to hosting you again and showing you the outstanding experience that we strive to provide every guest. Sincerely, Hotel Management
Loud refrigerator, vending machine not working. It was too hot to go out to gas station as recommended
Business response:
Dear Guest, Thank you for sharing your recent review of our hotel. We apologize for the inconvenience caused by the noise from the refrigerator and the issues you outlined about the vending machine. As with most mechanical and technical equipment, issues do occasionally arise; we will review this instance with our maintenance team to foster improvements. We apologize that your stay was anything other than perfect, and we hope to have another chance to provide you with the exceptional visit you deserve whenever you return to ... read more
Very nice and convenient.
Minor repairs need to be made That shower head needs replacing because the water doesn’t come out like it should. The bath tub has a crack in the bottom of it, if you step close to it you can feel it tub move under your feet. The bench that was supposed to be in there only has a piece of the metal bracket that used to hold one. The toilet flushes slowly so you have to flush twice to make sure everything goes down. The water is very slow to get hot. All can be fixed easily, so the next travelers won’t have to deal with these ... read more
Business response:
Dear Guest, Thank you for taking the time to share these detailed observations. We’re sorry your room wasn’t in better condition upon arrival. Your comments about the shower, tub, toilet, and water temperature point to maintenance concerns that will be shared with our team to review and repair. We appreciate the opportunity to host you and your thoughtful approach in wanting the next traveler to have a better stay. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. ... read more
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 3.4 star rating with 2,705 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.