This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Houston - Greenway Plaza is located at 2330 Southwest Fwy, Houston, TX. This location is in the Greenway - Upper Kirby neighborhood. This business specializes in Hotels & Motels and Other Lodging.
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
We were about an hour and a half early before check in and they let us check in early. Breakfast really disappointing
Business response:
James, thank you for being our guest at Extended Stay America. We are glad to know you had a nice time with us. We appreciate your feedback and hope to see you back soon. Sincerely, Hotel Management
Very nice and clean room. I went to a concert by myself and as a girl who got into the hotel real late I was worried about my security walking in but they had a guard walling in the parking lot!!! That was awesome I would def stay at another extended inn
Business response:
Stephanie, thank you for the excellent feedback of Extended Stay America. We are delighted to know you were so impressed with our hotel environment and had a nice time with us. Thank you for your review, and we cannot wait to see you here again soon. Sincerely, Hotel Management
Ok for quick overnights. Typical Extended Stay experience. Plastic wrapped muffins and granola bars for breakfast. Decent coffee. 4 night stay, yet I never had an offer to clean or straighten the room. Kitchen stripped bare, but utensils and eating ware available in the lobby. The bed was hard, the sheets were short, the curtains did not block the EXTREME lighting from the back parking lot.
Business response:
Thank you for being our guest. We are pleased you had an overall pleasant stay, but we are sorry we missed meeting some of your expectations. We appreciate your feedback and hope to see you back in the future. Sincerely, Hotel Management
Great great
Business response:
David, thank you for choosing Extended Stay America and for the wonderful feedback. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
What I did not like : on Monday morning there was a thunderstorm which caused interruption in TV and internet. I expected it to take a few minutes to restore service, but I left two hours later and the service had not been restored yet.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know overall you had a pleasant stay, we are sorry for the maintenance issue you encountered. Your concern has been shared with the appropriate team to rectify the problem. Thanks again, and we hope to see you back in the future so that we can make it up to you. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
It was very clean and definitely a bargain. Staff was very helpful and kind. Thank you!
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you loved the cleanliness of our property and you were impressed with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 4.2 star rating with 1,591 reviews.
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.