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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Greenway Plaza is located at 2330 Southwest Fwy, Houston, TX. This location is in the Greenway - Upper Kirby neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The outside of the property looks nice. The inside shows it's clearly an old hotel. The road noise was unbearable. They really need to install better windows as the highway is extremely close.
Business response:
Kim, thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we apologize that your room fell short of your expectations. Also, we are sorry for the noise issue. Your feedback with regard to the condition of your room will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
BEST BANG FOR YOUR BUCK!!! I was able to book same day as check in.AMAZING! Full kitchen and pretty comfortable bed.I've stayed at 3 other places in Houston,2 of which are more upscale,during my journey of healing at MD Anderson. This was by far and away the best of the 4 and I will be returning to this place in particular!!!
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is valuable, and we hope you will visit us again. Sincerely, Hotel Management
Pleasant Stay ... Great location, close to freeway, downtown and Rice University.
Business response:
Brandon, thank you for being our guest. We are delighted to know our ideal location was the highlight of your pleasant stay. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Business response:
Julie, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Decent We stayed here to be close to MD Anderson and it was a decent place especially for the price. The only issue was trying to get clean towels. It took multiple requests to finally get help.
Business response:
David, thank you for being our guest at Extended Stay America. We're glad to know our location was convenient for you and that you were impressed with our affordable rates. However, we're sorry for the service issues you encountered while you were here. Please be assured that we have discussed your feedback with our team, to be more diligent with our efforts moving forward. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
The room was spacious. the kitchen could use remodeling as it was dated and had an odor. Carpet felt funny. New lamps. Bathroom was clean.
Business response:
Thank you for being our guest. We're glad to know you liked your comfortable room and that overall you had a pleasant time with us. However, we're sorry for the cleanliness and odor issues you encountered while you were here. We assure you that we have shared your feedback with our housekeeping them, and we’re working with them in order to be more diligent with our efforts moving forward. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 4.2 star rating with 1,591 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.