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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was in a convenient place near rice village. The staff was always friendly. The breakfast was basically non-existent there were only two blueberry muffins the first day and the second day there was nothing. But there was coffee and to be fair I didn't ask anyone for anything else.
Business response:
Thank you for choosing Extended Stay America. We are glad you had an overall great stay, liked our friendly staff and our location was perfect for your needs. It was our pleasure hosting you and, we look forward to your next visit. Sincerely, Hotel Management
Mal servicio no cuenta con desayuno y servicio de habitación
Business response:
Robert, thank you for reviewing your stay. We are sorry you were unable to take advantage of our grab-and-go breakfast offerings and regret the inconvenience it caused. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Thank you for your rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
The property is conveniently located, close to restaurants, stores and other areas of interests. The staff were nit friendly, didn’t smile, albeit polite. The room was old looking. The bed was not fully made.
Business response:
Thank you for your review of your recent stay. Although you liked our convenient location, we are sorry that you found one of our staff members not friendly. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service. We are sorry for the housekeeping service issues you encountered in your suite. Your feedback will be shared with the appropriate team for review and action. We will also share your valuable comments regarding the condition of our... read more
Food was left in refrigerator from previous guest The room was clean and close to our location
Business response:
Thank you for your feedback about your stay at Extended Stay America. We are glad our clean, comfortable rooms and convenient location was perfect for your needs. We strive daily to please our guests, and your feedback tells us we are meeting those goals. We value your feedback and hope to welcome you back soon whenever your travels bring you back. Sincerely, Hotel Management
This is a great location for hospitals and restaurants
Business response:
Thank you for choosing to stay with us during your visit. We are delighted to see from your rating that you had an overall comfortable stay and our convenient location close to hospitals and restaurants was perfect for your needs. We look forward to welcoming you back! Sincerely, Hotel Management
Okay
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 3.3 star rating with 2,840 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.