This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenience to Toyota center and restaurant within walking distance. Dislike the use of breakfast. Nothing was hot if you dont drink coffee there really no other option. Juice would have been nice. At least water
Business response:
Thank you for choosing to stay with us. We are delighted to hear our convenient location close to the Toyota center and restaurants was perfect for your needs. However, we are sorry our grab-and-go breakfast was not to your liking. We will make a note of your feedback as we plan any changes to our breakfast. We look forward to serving you better in the future! Sincerely, Hotel Management
Front desk staff are excellent. I've stayed here many times. Some rooms could benefit if the fridge door was reversed to be more convenient to the kitchenette area. Easy to do and could be done in under an hour per room.
Business response:
Thank you for your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to the front desk team. We also value your suggestions as they help us improve the experience of our future guests. Thank you once more for your continued patronage. We hope to welcome you again the next time you are in our area. Sincerely, Hotel Management
Todo el personal muy amistoso. Me siento como en Casa.
Business response:
Thank you for your terrific review of Extended Stay America. We are thrilled to know that our staff went the extra mile to make you and your family feel right at home. We work very hard to make sure all of our guests have the same great stay you did. Thank you once more, and we look forward to your next visit. Sincerely, Hotel Management
The cleanliness and comfortable bed. The environment was nice.
Business response:
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that you slept well on our comfortable beds. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The Kitchen facilities were awesome. The desks with chairs were useful.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed a fully equipped kitchen and had a comfortable stay. We hope to see you again soon! Sincerely, Hotel Management
Not enough TV stations due to signal issues and ac
Business response:
Eleasa, thank you for being our guest. We are sorry for not meeting your expectations with our television channels and regret the inconvenience caused. We hope other than this you had a pleasant visit. Thank you for your comments, and we hope you will visit us again in the future for a much better stay. Sincerely, Hotel Management
Not exactly as expected This room was in need of some attention. The lamps didn't work, the bathroom sink was stopped up the entire time we were there, the toilet seat was unattached on one side, and the cards to the room constantly didn't work. The "breakfast" was some sad-looking muffins and coffee with French vanilla creamer. If you didn't like that, you were out of luck. On the plus side, it was quiet, easy to get to, and had a bed that was just great. The area seemed to be OK. Close to the expressway. Only six minutes f... read more
Business response:
Michael, thank you for being our guest at Extended Stay America. We are glad to read you liked the comfort of our beds and that our location near the expressway worked well for you. ALso, your feedback regarding the room will be shared with the housekeeping and maintenance team so that they can take the necessary steps to ensure better experiences for our guests. We hope to have the opportunity to welcome you back very soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 3.4 star rating with 2,735 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.