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Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
- Hotels
- Houston, TX
About this business
Extended Stay America Hotel Houston - Greenway Plaza is located at 2330 Southwest Fwy, Houston, TX. This location is in the Greenway - Upper Kirby neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
2330 Southwest Fwy., Houston, TX, 77098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
No room service. Get u own towels. Have to pay extra for room service.
Business response:
We are sorry you were unhappy with our hotel policy. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
There were two of us with just one washcloth to use, other than that it was a good stay.
Business response:
Oliver, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Conference Trip I enjoyed my stay. The employees were exceptionally helpful and pleasant. It was a great location for eating, grocery stores, and my conference site. Will choose to stay here again hands down.
Business response:
Jeanette, thank you for being our guest at Extended Stay America. We are glad to know you were impressed with our ideal location and also appreciated our associates. It was a pleasure to have you here, and we cannot wait for your return visit. Sincerely, Hotel Management
Front desk person was amazing! She’s a great personality and representative of your property! My bed was a little hard and pillows were not comfortable but an overall decent stay.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were impressed by the service provided by our courteous associates. However, we are sorry you found your mattress uncomfortable. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
It's not fancy but... We're not expecting the Ritz for less than $100 a night. For the price I paid, this place was really quite nice. I didn't see any bugs. The sheets and towels were clean and the bed was almost better than at home. It was quiet. I loved the full size fridge since I like to bring my own food. I never tried the stove but the microwave was fine and I borrowed a coffee pot and dishes from the front desk during our stay. The guy at the front desk was charming and very helpful. Parking is easy and well lit. And... read more
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodation and had a pleasant stay with us. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Disgusting!!! Dead bugs seen laying in kitchen floor, no water pressure to rinse shampoo from my hair, toilet ran all night. Stains on bed sheets. Told staff member, he said there is nothing he can do. Disgusting for $82.79 a night.
Business response:
Shirley, thank you for reviewing our hotel. Please accept our apologies for the cleanliness and maintenance issues you experienced in your room. We assure you that we have discussed your feedback with the respective teams, and we’re working with them in order to fix all the problems you mentioned immediately. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - Greenway Plaza
How is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza rated?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza has a 4.2 star rating with 1,591 reviews.
When is Extended Stay America - Houston - Med. Ctr. - Greenway Plaza open?
Extended Stay America - Houston - Med. Ctr. - Greenway Plaza is open now. It will close tomorrow at 12:00 a.m.