This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was perfect for overnight stay. There was no breakfast which was a bummer but overall not a bad stay
Business response:
Dear Courtney, It is a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's excellent you enjoyed your stay and that our property met all your expectations! However, we are sorry for your breakfast concerns, and your comments are shared with the concerned team for improvement. Please revisit the next time you are in the area. Sincerely,Hotel Management
Great location for those accessing medical center hospitals. Hotel is ok, but rather dated, rooms seem older and not as well kept up, carpets in halls need replacing, musty feel to the place, desk not always staffed.
Business response:
Dear Robert, Thank you for selecting our hotel and taking the time to write a review. While we are pleased that you loved the convenience of our location, we are sorry for the condition of your guest room and any oversight in our hotel areas. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us, so we are sorry you did not have a better experience while you were here. Please be assured we will address this with the concerned for improvement. We hope you will allow us to make it up to you o... read more
Hotel staff too guickly to charge customers for accommodation to have a room selection in first floor preference, we have stayed in this hotel twice within a month and been charged x 2 times and staff very dry not very friendly,late in bringing hot coffee,this hotel says it has breakfast but only gives you a small muffin very misleading.
Business response:
Dear Celinda. R, Thank you for being our loyal guests and sharing your feedback. We strive to deliver a homelike stay with seamless service and accommodations and attend responsively to our guests' needs. So we are sorry that our staff was unpleasant to you. We also apologize for disappointing you with the limited-item of breakfast. We will also enquire about the charges and address all the issues with the concerned team to enhance and do better service in the future. Thank you for the feedback, and we would appreciate you g... read more
Very good
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,761 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.