Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.

Dianne 

on Expedia

2 years ago

There was no toilet paper in the room. On the last night, my key would not open the door. I was told the card reader was not working and they could not reactivate my key. I was told if i needed to leave my room to leave the door unlatched so i couldvget back in. 

Carol 

on Expedia

2 years ago

No milk for cereal. Helpful staff at the desk. Flatware and dishes were great. 

Anonymous 

on Expedia

2 years ago

My wife and I were very satisfied with our stay. Our room was super clean and comfortable. Thank you 😊 

D J 

on Expedia

2 years ago

Good-sized room but extra little guests It was a good sized room for a small group, with a comfy couch & chair as well as the beds plus a large fridge/freezer. Be aware that no eating utensils or plates provided and very limited toiletries. Main issue though was the daily invasion by a family of cockroach type creatures, which seemed to be coming up through gaps in the bathroom floor but popped up all around the room during our stay. 

Nanette 

on Expedia

2 years ago

It was a good distance from MD Anderson hospital where I was having tests made. Our room had a strong bleach odor when we arrived, but after leaving vent fan on it bath for an hour or so, it was much better. I'm sure it was clean as much bleach as they had used. 

Alain 

on Expedia

2 years ago

Promised us continental breakfast then said there was no breakfast. There were also no extra sheets for the sofa bed (I understand they don’t have to be in the room, I’m not upset at that) but when I went down to the front desk for more, there was no one there. I even called the number on the phone for extra sheets but no one ever answered.