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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Doggie ok Everything was good except for the stay for our dog. She was able to hear everything in the hall which acared her and she barked. I am sorry for our dog barking one of the days we had to stay. We had to take her with us but it was ok. Other than that everything was perfect.Thank you.
Loved it
Business response:
Dear Christopher, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and ensure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will revisit us the next time you are in the city. Sincerely, Hotel Management
The staff was very pleasant and helpful.
Business response:
Dear James, thank you for your recent stay and your candid feedback. We are also thankful to you for mentioning your pleasant interactions with our staff during your stay with us. They work hard to make each guest’s visit exceptional; therefore, we appreciate the recognition of their efforts. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. We would love to welcome you back soon. Sincerely, Hotel Management
Ya get what ya pay for The location (close to museum district and medical complexes) was great, especially compared to other chain hotels that cost twice as much. But you get what you pay for. The evening staff (Jada) was friendly and helpful, but there were small roaches in the sofa, the plastic mattress wrapper crinkled with every move I made and the carpet had huge stains on it. Breakfast consisted of lukewarm coffee, granola bars and individually wrapped muffins. Next time, I will spend the extra bucks for the competitor... read more
Business response:
Dear David, thank you for your recent stay at our hotel. We understand our guests have multiple hotel choices, so our mission is to provide clean, comfortable suites at an affordable price so guests will want to return again. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We understand that no explanation of these issues can change your recent experience. We are taking appropriate steps to ensure future guests do not encounter the same issues. Please don't hesitate to co... read more
Not a bad bd hotel, but not a super nice hotel either. I guess you get what you pay for. Definitely one of the cheaper hotels in the area. Kitchen appliances (refrigerator and microwave) need to be upgraded. Also spotted a lot of cockroaches. This seems to be the common theme in a lot of the reviews. Try to ask for a third floor room, where you don’t have noisy neighbors on top of you. I had a third floor room and it was very quiet. I wouldn’t classify the food that they had on a small counter as breakfast. Maybe snacks and ... read more
Stay was good. Room was clean and comfortable. Only gripe I have is that there was not a coffee maker in the room.
Business response:
Dear Maria, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to read how much you enjoyed your stay, and we are happy you were impressed with our service, suites, and amenities. We are sorry for your disappointment regarding in-room amenities. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Very convenient when I go to MDAnderson.
Business response:
Dear Marisela, thank you for choosing to stay at Extended Stay America during your recent visit to the city. We are delighted to read you had an enjoyable, comfortable stay, and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Could've been worse, but it should've been better. For nearly $150 a night, I was expecting a little more. Upon check-in, the front desk was very nice and they offered me a late checkout (12:30pm). The elevator was shotty, had to press the up/down button an extra time to get the door to open. The security latch on our room door was broken, I was able to pull the screws out with my fingers. Housekeeping began knocking and trying to come into the room at 11am. When I went to check-out I was told that there was no late check-ou... read more
Business response:
Dear Guest, thank you for your recent stay at our hotel. We appreciate your taking the time to post your review, as we value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We are taking appropriate steps to ensure future guests do not encounter the same issues. We understand that no explanation of these issues can change your recent experience. We would like an opportunity to show you the hospitality for which we are known, and we hope ... read more
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,621 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.