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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good-sized room but extra little guests It was a good sized room for a small group, with a comfy couch & chair as well as the beds plus a large fridge/freezer. Be aware that no eating utensils or plates provided and very limited toiletries. Main issue though was the daily invasion by a family of cockroach type creatures, which seemed to be coming up through gaps in the bathroom floor but popped up all around the room during our stay.
Business response:
Dear D J, Thank you for your recent stay and for posting your review online. We are glad you are impressed with your suite with the full-size refrigerator and the couch. However, we apologize for the cleanliness issues not meeting your expectations. We are passionate about providing our guests with the highest quality customer service and clean accommodations for an enjoyable stay. Therefore, we regret your disappointment, as your overall experience does not meet our standards. We will address the issues to prevent this from... read more
It was a good distance from MD Anderson hospital where I was having tests made. Our room had a strong bleach odor when we arrived, but after leaving vent fan on it bath for an hour or so, it was much better. I'm sure it was clean as much bleach as they had used.
no elevators (not operable)
Business response:
Dear Hung, Thank you for reviewing your stay. We want to apologize for the elevator's temporary issue, which kept it from being perfect. Unfortunately, maintenance issues arise occasionally, and we are sorry we could not get everything fully operational immediately. We will share your concerns with the appropriate teams, and we will use them as an opportunity to improve our guest experience. Thank you again for taking the time to tell us about your stay, and we hope we can leave you with a much better impression on your next... read more
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Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,761 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.