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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property is clean and has a fresh look but it is old and needs more than a facelift. Doors are dented, showers and toilets don't work properly, etc. If you just need a clean place to sleep for a night, it'll work.
Business response:
Dear Gregory, we are very disappointed that we did not meet your expectations during your visit. Our team strives to ensure each guest has a pleasant stay, so we apologize that this was not your experience. We appreciate you sharing these details and are very grateful for your patience. We hope you will stay with us again so we can show you the hospitality you deserve.Sincerely,Hotel Management
Room was very spacious. Reserved the suite with 2 double beds and sofa bed. Great for pricing. Clean room. Other than the Marijuana smell coming in and the guy drinking alcohol at the side entrance....not too bad. Would like if exit doors wouldn't be left propped open. Makes it unsafe.
Close to TMC and inexpensive. No frills (or shower curtain for that matter).
Business response:
Dear Suzanne, thank you for choosing us. We are glad you had a pleasant stay and that our location was best suited for your needs. However, we will pass along your comments regarding the shower curtain to our concerned members for improvement. On behalf of everyone, we invite you to stay with us again the next time you visit the area.Sincerely,Hotel Management
The place is very good for staying particularly near the Houston medical center. The rooms are clean and organized very well. I liked the place and the stuff treatment. They are cooperative with me alot.
Business response:
Dear Usama, thank you for choosing Extended Stay America. We are happy to know that you had an overall great stay at our hotel. We hope you will consider us whenever you visit this city, and we will try to score better.Sincerely,Hotel Management
Not worth the price Bathroom light didn't work, there were also cockroaches, and the walls were paper thin.
Business response:
Dear Guest, Thank you for staying at our hotel. We are pleased to read that you enjoyed your overall stay with us. We have taken note of your concerns and will share them with our team to take the proper action. We appreciate your comments and hope to have another opportunity to welcome you again.Sincerely,Hotel Management
No Elevators/ Noise Level Room was ok but there were no elevators in service. I am disabled and was very hard to climb the stairs. Staff informed me that the elevator had been out of service for months. Would not have stayed there had i known that. Health hazard. Noisy, noicy, noicy during the night. Children running back and forth down the hallway screaming and yelling. This was reported to staff but noise continued well into the night. Could not sleep. Also, no wash clothes in room.
Business response:
Dear Brenda, thank you for choosing us. Please accept our apology for the elevator not working and for the inconvenience this may have caused. Unfortunately, maintenance issues arise from time to time, and once identified, we work as quickly as possible to get everything fully operational. We appreciate your feedback and understanding on this. Also, we are sorry for the situation you described regarding excessive noise. Our goal is to provide a clean property and a comfortable suite so you can get a good night's rest, and we... read more
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,621 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.