This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room phones don’t work and morning routine of either lack of coffee or coffee cups.
Business response:
Dear Martin, thank you for taking the time to evaluate our hotel. Please accept our apologies for the inconvenience caused to you. We certainly understand how frustrating it can be when maintenance issues arise; also, we apologize for the housekeeping items that were overlooked in your room. We have addressed this with our housekeeping and maintenance staff so such issues don't repeat in the future. Thank you again; we wish you all the best with your travels.Sincerely,Hotel Management
Muy bien ubicada
Business response:
Dear Maria, thank you for choosing Extended Stay America and for your review. We appreciate your lovely comments about our convenient location, and we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again. Have a great day! Sincerely,Hotel Management
Not perfect, but very nice! It was very clean and the staff was extremely friendly. The room we stayed in had a lamp bulb that didn’t work. The stove vent light didn’t work either. The toilet flush lever was somewhat loose, but it worked. Overall it was nice and we enjoyed our stay. We will definitely return for another great stay.
Satisfactory Everything was satisfactory except for the TV not working.
Business response:
Dear Guest, thank you for taking the time to connect with us about your time at our hotel. It is great to know you were pleased with most of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management
Major upgrades needed. It was close to my hospital.
Business response:
Dear Patricia, we appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,761 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.