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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great front desk staff LaJonda The front desk clerk at check-in was awesome - LaJonda(?). Very friendly, informative and efficient. I would hire her for my company if I weren’t retired! Made me feel very welcomed.
Business response:
Dear Deborah, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It is a pleasure to read about the service you received from our staff Lajonda. She will be pleased that our guests notice and appreciate her efforts. We hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management
Medial Trip Housekeeping is once per week.
ROACH MOTEL The place has a serious ROACH problem, and the front desk was not at all surprised about it when I mentioned it to them, so they are very aware of their ROACH motel. The carpet is old and your feet get dirty by walking on it, the ac works very very well, the blankets that are used are out dated and not very snuggly feeling.
Business response:
Dear constance, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service we typically provide. Sincerely, Hotel Management
hall way smells
Easy Uber/Lyft to NRG
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,761 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.