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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Business response:
Kayla, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Young lady at the front desk was very pleasant!
Business response:
Amber, thank you for selecting Extended Stay America on your trip. It was a pleasure to know you were highly impressed with the service provided by one of our associates at the front desk and that you had an excellent stay. On behalf of everyone, we invite you for another visit. Sincerely, Hotel Management
not enough help Had to wait because no one was at front desk. when I did get someone she said they have many other duties and can't stay at desk.
Business response:
Gregory, thank you for being our guest. We are sorry you did not have a positive experience at the front desk and regret the inconvenience caused. We want our guests to experience genuine, attentive, and warm service throughout their stay, and we have shared your concerns with the appropriate individual. We appreciate your patience and hope you will consider staying with us again. Sincerely, Hotel Management
Staff were extremely friendly and caring. My only issues are very minor-no roller for toilet paper, it was just stuck on the bracket that would hold the roller. Toilet was too short, more toddler height than adult.
Business response:
Pamela, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that you were impressed with our courteous associates. We value your feedback and have taken note of it. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great location and price. The room layout was excellent. Plenary of room in the double bed rooms. Loved that the room came with an iron but disliked that there was no blow dryer. Other than that it was clean, the AC worked well. Beds and pillows could have been a bit softer but they weren’t horrible. Loved the many cable tv channel options. Bottom line I would stay again.
Business response:
Thank you for sharing your concerns with us. Making sure all of our guests have a comfortable stay is our highest priority, and we are thrilled to know you enjoyed the comfort of your room. It was also a delight to read that you made good use of the facilities and amenities we provide. We are glad you had a relaxing stay and look forward to hosting you for another restful visit. Sincerely, Hotel Management
We had to take a bath there was no way to use the shower. Very disappointed.
Business response:
Joe, thank you for sharing your evaluation. We are extremely sorry to read your review and apologize as you were unable to use the shower. This is definitely not the kind of experience we would like our guests to leave with, and your feedback has been discussed with the maintenance team for review and action. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
I like that it is near the Methodist They used to have cream cheese, a toaster and bread. Not any more
Business response:
Thank you for returning to Extended Stay America and sharing your review. We are delighted to know you found our location convenient for your needs and that you had an overall comfortable stay. However, we regret knowing you did not the changes in our grab-and-go breakfast very appealing. It was a pleasure serving you once more, and we look forward to your next visit. Sincerely, Hotel Management
Ubicacion pero no pudieron dar cafetera ni utensilios
Business response:
Thank you for choosing Extended Stay America. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Kindly note, kitchenware and coffee maker are available at the front desk upon request. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 4.2 star rating with 1,622 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.