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Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
- Hotels
- Houston, TX
About this business
Location details
1301 S. Braeswood Blvd., Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice stay, but no coffee. Very easy check-in, comfortable bed, noisy room because we were by a busy highway. No coffee due to COVID-19.
Business response:
It was a pleasure to have you as a guest at Extended Stay America. We are delighted that you liked your quick check-in experience and the comfort of your cozy bed. However, we regret any inconvenience you had. We hope you will reselect us whenever your travels bring you here. Sincerely, Hotel Management
Good clean room.
Everything was great. The staff was helpful the place was very clean
Business response:
Thank you for posting such kind comments about Extended Stay America. It was a pleasure to read you were impressed with our immaculate property and the service provided by our courteous associates which made your stay enjoyable. Your excellent rating is appreciated, and we look forward to seeing you soon. Sincerely, Hotel Management
Clean and near my destination.
Hospital Made an east travel to the hospital to stay with family.
Tolerable Hotel Stay Location of hotel and parking was good. It smells like this facility used to allow indoor smoking and currently outdoor smoking is permitted and the smell still felt in the hallways and in the rooms. Management needs to work on cleaning out the smoke odor. Extra pillow can be useful and should be made available. Other than the smell and having to wait for staff to show up at the front desk, the place is OK.
Business response:
Thank you for taking the time to share your review. We are pleased to know you liked our location and parking facility. However, we are sorry for your disappointment with the cleanliness of our common areas. We have processes in place to make sure that the area is maintained in good condition throughout the day. We are working with the housekeeping team to make sure we are consistently following our cleaning schedules. We appreciate your additional feedback and hope to see you again in the future. Sincerely, Hotel Management
Wont come back 2 Towels have long hair on them ..no remote to watch t.v ..no tv for entire stay...
Business response:
Thank you for selecting our hotel. We apologize for the housekeeping issues you experience in your suite. We will share your comments with our team to ensure we are more diligent in providing well-appointed accommodations. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd.
How is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. rated?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. has a 2.9 star rating with 3,457 reviews.
When is Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. open?
Extended Stay America - Houston - Med. Ctr. - NRG Park - Braeswood Blvd. is open now. It will close tomorrow at 12:00 a.m.