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Extended Stay America - Houston - Sugar Land
- Hotels
- Sugar Land, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
13420 Southwest Fwy., Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property needs attention Not happy with stay
Room was right next to 59 and I heard the traffic all night long. AC wouldn’t get cold enough
Charged twice for a night. No refund given Stayed there for 3 weeks. Charged twice for the same day.
The first thing I noticed about this hotel is the smell. We stayed on the first floor and it may have been limited there, but it smelled like they may have had some water damage which has mildewed. The "kitchenette" is disappointing. There was a refrigerator, two burner stove top, a sink, and an empty hole a microwave must have been at one time. There are no dishes, no utensils, no pots or pans, no coffee maker; not even the cheap disposable drinking glasses with an ice bucket. There is no ice bucket because there is no ice ... read more
Room was relatively clean but saw and had to kill about 5 Cockroaches in the room! Also there was weird smell that wouldn’t go away. No trash receptacle in the room or bathroom!
The maid service was not great. I informed the manager that the room was not correctly clean, because I found a cigarette bud on the basin of the toilet. She sent housekeeping to clean the room and when we got in that evening, the beds were made, but the same cigarette bud was located in the same space. When we checked in the phone in the room did not work (took 2 days to replace as well as 2 trips to the front desk). The room was not equipped with linen for the pull out sofa. We were put into the hotel system as a one night... read more
Frequently asked questions about Extended Stay America - Houston - Sugar Land
How is Extended Stay America - Houston - Sugar Land rated?
Extended Stay America - Houston - Sugar Land has a 2.9 star rating with 2,722 reviews.
When is Extended Stay America - Houston - Sugar Land open?
Extended Stay America - Houston - Sugar Land is open now. It will close tomorrow at 12:00 a.m.