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Extended Stay America - Houston - Sugar Land
- Hotels
- Sugar Land, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
13420 Southwest Fwy., Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unclean Sheets were stained and overall appearance of room was terrible. Will never stay there again!
Never Again... First off the service was uncaring and unfriendly when I checked In. Had to wait forever for the attendant to come open a side door so i could come in. Finally get to my room where they olny provided one face towel, and it was a over used, off color white, shkuld have been thrown away. After I settle down to relax, i go to use the restroom and there is NO toilet paper. When i call fron desk for toilet tissue she inforns me that they couldnt bring it to me. Did i not pay for that level of service at least. The ... read more
Hotel is filthy. Sheets were stained. Will not return.
Horrible At arrival at 11.45 PM, first a security guy in rhe parking lot showing off in a black bmw but could barely speak english to be able.to show me the main entrance.. Then, a phone to lift and dial 0 for front desk. After he picked up and i told him i have a reaervation, i had to wait for 13 minutes before the door was finally open. Room had no towels at all, no face bath or body towells, nothing and i m told to go to reception and go pick up myself all.the way down after so tiring day. Won't stay again.
Bad hotel Horrible hotel. Dirty room. No sheets on bed. No receptionist to check in late at night.
A.c. was not working .carpet wet. Fro t desk immediately changed me to an other room. Hear service. But disappointed in room. Bloodied tissue next to nightstand. Office chair missing and remote control. Had to walk up to front desk 2 times. It was hard since I'm on walker. Furniture were beat up looking.needs work. But ok for a short 2 day stay.front desk clerk wonderful. She did her best to acomodate my needs
Horrible Unprofessional most of visit, breakfast was unacceptable. I had to go get my own towels from day one. Shower wasn't in the best of condition. I would not ref this hotel to no one!
Disaster Hotel They tried to give me a room with one bed instead of two like I reserved. After arguing with hotel personnel they finally gave me the correct size room. Do not use this hotel. It is a roach infested hotel
Frequently asked questions about Extended Stay America - Houston - Sugar Land
How is Extended Stay America - Houston - Sugar Land rated?
Extended Stay America - Houston - Sugar Land has a 2.9 star rating with 2,722 reviews.
When is Extended Stay America - Houston - Sugar Land open?
Extended Stay America - Houston - Sugar Land is open now. It will close tomorrow at 12:00 a.m.