Extended Stay America - Houston - The Woodlands

Joseph 

on Expedia

4 years ago

Great service to the rescue. Staff was outstanding and very helpful. I believe the person who helped me was Trina. The first room was not cleaned and the second from the AC was running even after I set to heat. I pick this location because on breakfast and internet. No breakfast but most importantly there was internet but it was so bad it took 5 mins to load the page to my access my email. I did have the option to upgrade if I paid....... super important tip; I would have been less upset if you would have just charged me for... read more

Anonymous 

on Expedia

4 years ago

Had to keep the A/C running all day & night in order to keep the musty smell at bay. Had to buy air freshener.. Bed felt itchy though did not see any sign of bedbugs. 

Anonymous 

on Expedia

5 years ago

Only negative thing to mention is their hard beds. My bed was so hard I woke up in the middle of the night because of it. I had to continuously change my body position.