Extended Stay America - Houston - Westchase - Richmond

Business response:

Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you loved our well-kept property. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Dontrell, thank you for selecting Extended Stay America. Delivering splendid experiences and excellent service to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Your review is appreciated, and we hope to see you in the future as well. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Rico, thank you for the glowing review of Extended Stay America. We're thrilled to know you loved our wonderful location close to the Gallery and several restaurants. It is one of the many reasons our guests choose to stay with us. We hope to see you again when your travels bring you back into the area. Sincerely, Hotel Management 

Business response:

Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are delighted you had a great time here and that our team took great care of you. We will be sure to share your compliments with our team. Thank you again for your business, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your needs. We are pleased to know you liked our convenient location and that you were impressed with the service of our courteous staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Many thanks for your review. We apologize for items which were overlooked in the preparation of your room. Your feedback helps us identify shortcomings in order to improve our overall service. We hope these issues did not detract from an otherwise enjoyable stay and you will consider a return visit whenever you are in town. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management