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Extended Stay America - Houston - Westchase - Richmond
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3200 W. Sam Houston Pkwy. S., Houston, TX, 77042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
All of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Great location , no customer service at all. I guess we got what we pay for and that property proof that saying.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you liked our location and had a pleasant time with us. However, we are sorry for the service issue you encountered. We appreciate your feedback as it will help us to improve our service moving ahead. Thank you again and we look forward to your next stay. Sincerely, Hotel Management
Came in before 3 and got checked in about an hour earlier!
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted as you had a great stay with us and that our courteous service made for a perfect impression. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
I really liked eberything about my stay from the staff location it was perfect
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Etha, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Great for the price. My only complaint is a bit of stale smoke odor in the room. It was tolerable, but a person with a higher sensitivity to smoke would be unhappy.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you had an overall pleasant experience and that you liked our affordable pricing. The feedback for the odor is shared with our housekeeping team to do deep cleaning of that particular room. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
GoESH Although the smoke free area was good, the fire alarm constantly went off. The housekeepers never came to check my room, didn’t stock fresh towels, or even made the bed. The stairwells were full of trash. Other than that it was an ok stay.
Business response:
Robert, thank you for reviewing your stay. We're sorry for the difficulties you mentioned. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. Also, know our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, but we are happy to provide this service to you at a minimal fee. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - Westchase - Richmond
How is Extended Stay America - Houston - Westchase - Richmond rated?
Extended Stay America - Houston - Westchase - Richmond has a 4.2 star rating with 762 reviews.
When is Extended Stay America - Houston - Westchase - Richmond open?
Extended Stay America - Houston - Westchase - Richmond is open now. It will close tomorrow at 12:00 a.m.