Extended Stay America - Houston - Westchase - Richmond

Business response:

Mercedes, thank you for your fantastic rating! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management 

Business response:

Thank you for the positive review and for taking the time to recommend our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. All of us at Extended Stay America look forward to having you back soon. Sincerely, Hotel Management 

Business response:

Tearia, thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management 

Business response:

Daniel, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Shelby, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Terrea, thank you for choosing Extended Stay America. We are glad you had an overall pleasant stay and liked our friendly staff. We ill share your concerns regarding the door in your suite with the appropriate team so that they can make necessary changes. We value your feedback and hope to see you again soon on your next visit this way. Sincerely, Hotel Management