Extended Stay America - Houston - Westchase - Richmond

Nikki 

on Expedia

7 years ago

The staff was great very friendly. My room the floor had stains on the carpet the toilet seat was dirty and I didn’t receive any wash cloths 

Anonymous 

on Expedia

7 years ago

Convenient The first room bathroom was dirty (toilet had stuff on it). The check in clerk was VERY sarcastic. Yes, she did a quick smile/frown because 3 of us were waiting for 10 plus minutes to checkin (there was a joke regarding a discount). The towels had hair on them. 

Anonymous 

on Expedia

7 years ago

Nice hotel and friendly staff. I would recommend this hotel to a friend. 

Anonymous 

on Expedia

7 years ago

The day of check in I was told upon arrival that there were robberies in the area. The doors were locked and had to be locked at all times. I did go ahead and remain for time sake. That morning my daughter was leaving and there was a man entering in with a gun in his pocket. She made it out safely, but It could have been a very bad situation. So needless to say thank God for covering me and my family. I would not stay they're again 

Cassie 

on Expedia

7 years ago

the blankets on the bed keep sliding off and house keeping nevr shows up you have to go and get your own items. I was told housekeeping only comes after you have stayed a week 

Johneice 

on Expedia

7 years ago

I would return It was simple. But very peaceful like i like it!!! 

Anonymous 

on Expedia

7 years ago

OK..felt like police state with the blue light in car flashing as I pulled up...understaffed. 

Anonymous 

on Expedia

7 years ago

Staff Didn’t really want to be there and you could tell