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Extended Stay America - Houston - Westchase - Westheimer
- Hotels
- Houston, TX
About this business
Location details
2424 W. Sam Houston Pkwy., Houston, TX, 77042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant
Very Good
Good location, cool staff, decent rooms but roaches were a problem Roaches in room Location, quiet
Business response:
Dear Christopher, Thank you for sharing your impressions with us. We are delighted to hear you enjoyed the convenience of the location and the warm service provided by our team. Guest satisfaction is very important to us, and we are grateful for the opportunity to learn from your observations. Please be assured that our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. We truly appreciate your thoughtful comments and hope to have the pleasure of welcoming you again fo... read more
Good I really can't say anything due to the price. The staff went above and beyond. Always friendly. They took customer service seriously after they got to know me.
Business response:
Dear Moore, Thank you for sharing your feedback. We are delighted to hear that our team provided friendly and attentive service, making your stay more comfortable and enjoyable. At the same time, we apologize if any aspects of your visit did not fully meet your expectations. Your comments are valuable and help us continue enhancing the guest experience. We truly appreciate your kind words about the staff and hope you will consider returning in the future, allowing us the opportunity to provide an even more satisfying and sea... read more
Exceptional
My stay was good and it was very quite Nice and clean
Business response:
Dear Burt, Thank you for mentioning how impeccable our hotel was during your stay. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to keep up the great work! It was our pleasure hosting you here at Extended Stay America, and we look forward to seeing you soon. Sincerely, Hotel Management
Very comfortable and no noise Nice and clean
Exceptional
Good Front desk clerk disappears Close restaurant
Business response:
Dear Turner, We are glad you appreciated being near local dining spots! However, we are truly sorry for the inconvenience caused when assistance was not readily available at the front desk. That is not the experience we strive to offer. Your feedback has been shared with the management team for immediate attention. We value your input and hope to have another opportunity to provide you with a more seamless and attentive stay. Sincerely Hotel Management
Frequently asked questions about Extended Stay America - Houston - Westchase - Westheimer
How is Extended Stay America - Houston - Westchase - Westheimer rated?
Extended Stay America - Houston - Westchase - Westheimer has a 3.4 star rating with 699 reviews.
When is Extended Stay America - Houston - Westchase - Westheimer open?
Extended Stay America - Houston - Westchase - Westheimer is open now. It will close tomorrow at 12:00 a.m.