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Extended Stay America - Huntsville - U.S. Space and Rocket Center
- Hotels
- Huntsville, AL
About this business
Location details
4751 Governor's House Dr., Huntsville, AL, 35805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wish it would have been cleaner. We have stayed here several times and it’s always been really clean. This time was not clean. We left the first room because of hairs all over the counter within 10 minutes of check in. The guy at the front was very nice and got us another room. It just wasn’t as clean as it should be either.
Business response:
Christy, thank you for returning to our hotel. While we are glad you liked our courteous associates, we are genuinely sorry for disappointing you with the overall cleanliness of our property this time. Your concerns will be discussed with our housekeeping team to ensure we are more diligent moving forward. We value your feedback and hope to welcome you back soon and provide you with a much better experience. Sincerely, Hotel Management
Wonderful stay. Nice & clean room. Comfortable bed. Will stay again 🙂
Business response:
Thank you for being our guest at Extended Stay America. It’s an absolute delight to know you loved our well-appointed suites and were impressed with all aspects of our hotel. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Local, staying at a motel while have work done on the house
Business response:
Thank you for your review of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
We tried to rent a room in person but were told they were full. Went to the parking lot, rented via Expedia, and got a room. I don't know what's up with that. The room was clean and the bed was firm but comfortable. There was no coffeemaker, sadly. It was a perfectly decent place for our one-night stay.
Business response:
Amy, thank you for choosing Extended Stay America for your overnight stay. We are glad you had an overall pleasant stay and are impressed with our clean and comfortable accommodations. However, we are sorry for the difficulties you encountered at our front desk. We are reviewing this from our end to see what went wrong. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Business response:
Susan, we are delighted you had a great stay at Extended Stay America. Thank you for the kind rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
nothing unique wasnt impressed with anything there
Business response:
Shay, we appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have a second chance to provide you with the stay you deserve soon. Sincerely, Hotel Management
Would recommend It was great and room was clean and also laundry was good price. Thank you
Business response:
Jason, thank you for the glowing review of Extended Stay America and for recommending us to future travelers. It’s a pleasure to know you had a wonderful stay with us and liked our well-kept accommodations. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Huntsville - U.S. Space and Rocket Center
How is Extended Stay America - Huntsville - U.S. Space and Rocket Center rated?
Extended Stay America - Huntsville - U.S. Space and Rocket Center has a 3.6 star rating with 1,781 reviews.
When is Extended Stay America - Huntsville - U.S. Space and Rocket Center open?
Extended Stay America - Huntsville - U.S. Space and Rocket Center is open now. It will close tomorrow at 12:00 a.m.