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Extended Stay America - Huntsville - U.S. Space and Rocket Center
- Hotels
- Huntsville, AL
About this business
Location details
4751 Governor's House Dr., Huntsville, AL, 35805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice area, and close to the Space center. Clean rooms, but miss the breakfast, and coffee in room.
Business response:
Dave, thank you for choosing Extended Stay America. It's a pleasure to know you liked our ideal location as well as our well-kept accommodations. However, we regret your disappointment with our grab-and-go breakfast not being available during your stay due to the current circumstances. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We are disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Business response:
James, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Nice and clean will stay there again in the near future
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know that you had a good time with us and that you were impressed with our well-kept property. We appreciate your business and hope to see you again in the future for a perfect experience. Sincerely, Hotel Management
Business response:
Michael, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Good location. The microwave was not clean and the crisper drawers in the frig were not clean. Under the door leading to the outside was a gap of approx. 1 1/2 inches where anything could crawl in.
Business response:
Thank you for being our guest. Although you liked our location, we are sorry for the housekeeping oversights in your suite. We have shared your comments with the appropriate team to be more diligent going forward so we can improve our guest experience. On a positive note, we are pleased you liked our location. We hope you will consider staying with us the next time you visit this area. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Nice staff and great service Great staff and nice service. The stairs were dirty and not kept up. All other were fine.
Business response:
Sriman, thank you for choosing Extended Stay America. We are glad you had a comfortable stay and were impressed with our courteous associates. However, your feedback about the cleanliness of the stairs has been shared with our housekeeping team. We value your business and hope to welcome you back soon. Sincerely, Hotel Management
Pleasing stay. Very clean, enjoyed the kitchenette. Convenient to where I was needing to go.
Business response:
David, thank you for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you liked our convenient location, refreshing property, and a well-equipped kitchen. Thank you once more for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Huntsville - U.S. Space and Rocket Center
How is Extended Stay America - Huntsville - U.S. Space and Rocket Center rated?
Extended Stay America - Huntsville - U.S. Space and Rocket Center has a 3.6 star rating with 1,781 reviews.
When is Extended Stay America - Huntsville - U.S. Space and Rocket Center open?
Extended Stay America - Huntsville - U.S. Space and Rocket Center is open now. It will close tomorrow at 12:00 a.m.