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Extended Stay America - Huntsville - U.S. Space and Rocket Center
- Hotels
- Huntsville, AL
About this business
Location details
4751 Governor's House Dr., Huntsville, AL, 35805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Zina, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Relaxing visit It was a really great location and very clean accommodations.
Business response:
Keesha, thank you for your excellent rating and for sharing your experience with us. It was a pleasure to know you had a comfortable stay in your clean suite and that you were happy with our services. We appreciate your comments and look forward to seeing you at Extended Stay America. Sincerely, Hotel Management
Reported an icident to the police and we were ask to leave. No refund, not allowed back in when we gave police report. Awful!
Business response:
Thank you for choosing our hotel for your recent visit to our area and for bringing this to our attention. We take these matters very seriously and will take the necessary action to ensure this is properly addressed. We appreciate your feedback. Sincerely, Hotel Management
It was close to everything. But room was on 3rd floor hard for me to get around
Business response:
Thank you for being our guest. Although you liked our proximity, we are sorry for not meeting your expectations for a pleasant stay. We regret your unhappiness about your room being on a higher floor. We wish we had an opportunity to address this and make your experience a better one. Please consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jason, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Angela, thank you for visiting Extended Stay America and for your wonderful rating. We are delighted you had an excellent experience with us. Please come back and see us again soon. Sincerely, Hotel Management
Enjoyed the kitchen in my room comfortable recliner spacious bathroom counter. Did not like dirty outside hallways need to be blown off. Also did not like that there was no coffee or breakfast available due to virus however, since rooms have kitchens would have been nice to take breakfast back to room and cook microwave. Since website did not say breakfast was not available my stay should have knocked money off. Since I did not know I did not stop and buy items to cook room. Not having coffee really??? wont make this mistake... read more
Business response:
Thank you for reviewing the Extended Stay America. We are glad you liked our comfortable accommodations and that you were impressed with our kitchenette. However, we regret your disappointment with the limited amenities available. Also, your feedback concerning our hallways has been shared with our housekeeping team to ensure cleanliness. With today's unprecedented events, your patience is appreciated and hope to welcome you back soon under better circumstances. Sincerely, Hotel Management
Business response:
Chris, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Huntsville - U.S. Space and Rocket Center
How is Extended Stay America - Huntsville - U.S. Space and Rocket Center rated?
Extended Stay America - Huntsville - U.S. Space and Rocket Center has a 3.6 star rating with 1,781 reviews.
When is Extended Stay America - Huntsville - U.S. Space and Rocket Center open?
Extended Stay America - Huntsville - U.S. Space and Rocket Center is open now. It will close tomorrow at 12:00 a.m.