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Extended Stay America - Huntsville - U.S. Space and Rocket Center
- Hotels
- Huntsville, AL
About this business
Location details
4751 Governor's House Dr., Huntsville, AL, 35805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, well located, great customer service. I will definitely stay here again and recommend to others.
Business response:
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and spotless property. Thank you once more for recommending us. We look forward to welcoming you back soon! Sincerely, Hotel Management
One night stay I was a nice place to stay. I just needed a place to sleep. I didn't use the kitchen area that came with the room. I would return if in the area again.
Business response:
Thank you for rating your overnight stay experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We look forward to hosting you again in the future. Sincerely, Hotel Management
I Iike the self sufficient nature of the hotel. Staff was helpful and friendly. Location was convenient.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked our convenient location and courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
I liked everything except the elevators. The odor from cigarettes hits you right away. Elevators are used for the public services. Therefore, people should never smoke inside them. You suffocate while inside the elevators. So please put this into consideration.
Business response:
Thank you for sharing your thoughts about your recent stay. We regret the smoke odor you experienced in the elevator. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. Thank you once again, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
When arrived check in desk closed . It closed at 11. I had to
Business response:
Thank you for your review. We regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired, so this lapse in service is not repeated. We are grateful for your patience and hope you will revisit us on your next visit to the area. Sincerely, Hotel Management
Try A Different Hotel Dirty mirrors, bathtub did not drain, dirty bathtub, water shut off one day during stay, brown water from tub tap one day, and elevator not operational one evening (ADA issue for me).
Business response:
Allan, thank you for your review of our hotel. We are disappointed to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more pleasant experience for every guest entering our doors. Thank you again for your candid feedback as this helps us to improve the experience for future guests. Sincerely, Hotel Management
Quiet, convenient, clean. Safe area. The bed was comfy.
Business response:
Jen, thank you for the glowing review of Extended Stay America. We are glad to know you liked our ideal location and slept well on our comfortable bed. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Huntsville - U.S. Space and Rocket Center
How is Extended Stay America - Huntsville - U.S. Space and Rocket Center rated?
Extended Stay America - Huntsville - U.S. Space and Rocket Center has a 3.6 star rating with 1,781 reviews.
When is Extended Stay America - Huntsville - U.S. Space and Rocket Center open?
Extended Stay America - Huntsville - U.S. Space and Rocket Center is open now. It will close tomorrow at 12:00 a.m.