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Extended Stay America - Huntsville - U.S. Space and Rocket Center
- Hotels
- Huntsville, AL
About this business
Location details
4751 Governor's House Dr., Huntsville, AL, 35805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They guy on night shift doesn't know how to check ppl in. It took him 20 mins to check me in.
Business response:
Olivia, thank you for writing us back. We apologize for the inconvenience you had at the time of your check-in. Your feedback is discussed with our front desk team to be more diligent going ahead. On a positive note, your rating suggests that this did not overshadow your stay with us, and we look forward to serving you soon at Extended Stay America. Sincerely, Hotel Management
No coffee in room. No heater in bath room. No breakfast (or at least in was not easily found).
Business response:
Ralph, thank you for your review. We're sorry for not meeting all your expectations. We have shared your feedback regarding our grab-and-go breakfast with Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Business response:
We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. I am confident you will have a better experience. Sincerely, Hotel Management
The kitchen area has an old feeling to it. Building exterior attractive, interior feels 1975
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We value your feedback as it will help us improve our facilities moving forward. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Probably Won't Stay Again No hairdryer in room,no ice machines,could hear people walking above me(they weren't being loud-place not very well built)
Business response:
Michael, we are so sorry for the situation you described regarding excessive noise. Our goal is to provide a clean property, and a comfortable suite so you can get a good rest.We aresorry your sleep was disrupted by noise from other guests of the hotel. We would like to inform you we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. Please note, hair dyers are available at the front desk and it’s always complimentary. We hope you will allow us anot... read more
Just what I was looking for!
Business response:
Robert, thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Business response:
Glenda, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Huntsville - U.S. Space and Rocket Center
How is Extended Stay America - Huntsville - U.S. Space and Rocket Center rated?
Extended Stay America - Huntsville - U.S. Space and Rocket Center has a 3.6 star rating with 1,781 reviews.
When is Extended Stay America - Huntsville - U.S. Space and Rocket Center open?
Extended Stay America - Huntsville - U.S. Space and Rocket Center is open now. It will close tomorrow at 12:00 a.m.