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Extended Stay America - Huntsville - U.S. Space and Rocket Center
- Hotels
- Huntsville, AL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4751 Governor's House Dr., Huntsville, AL, 35805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean and desk folks were friendly. Safe area and centrally located. No ice machine (make your own in room fridge) and no creamer for coffee.
Business response:
Randy, thanks for being our guest and sharing your review. Although you had an overall pleasant stay and liked your well-appointed room, we are sorry as we couldn’t meet all of your expectations for a perfect experience. Kindly note we have a full-size refrigerator with ice trays for guests’ convenience in every room and therefore, we do not have ice machines. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Business response:
Natis, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Excellent hotel and a great place to stay! Close to great restaurants and shops.
Business response:
John, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you loved our well-kept property as well as our ideal location. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
This is a nice clean hotel close to my business needs. It is also close to attractions. A little noisy if you want to sleep in the daytime. But that is true of any hotel.
Business response:
Keith, thank you for being our guest at Extended Stay America. We are glad to know you had a pleasant stay with us and that our location was ideal for your needs. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Overall I liked the hotel. However, it was tricky to get into.
Business response:
Thank you for taking the time to review your experience at Extended Stay America. We are glad to learn our service along with our facilities were to your satisfaction. However, we are sorry for any inconvenience caused to you. Your business is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
This is a nice clean room and was close to my business needs.
Business response:
Keith, thank you for your kind review. We are delighted to know you had a great stay and that you liked our convenient location close to many restaurants and other spots of interest. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
This is a nice clean hotel close to food and my business needs. It is also close to the attractions.
Business response:
Thank you for being our guest. We are delighted to know our convenient location was the highlight of your great stay. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Stayed for 5 nights, had to go each day to front desk with towels I used to get clean ones. My room was not cleaned by housekeeping during my stay.
Business response:
Thank you for being our guest. We are sorry to know you didn’t like our hotel policy. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. We hope you’ll give us a chance to earn your highest marks in the near future. Sincerely, Hotel Management
This is a general comment for Extended Stay America. I tend to choose this chain when traveling with my pets. They are clean, efficient and reasonably priced. Every time I stay, even without pets, I ask for the ground floor. I am ALWAYS told there are no availabilities on the ground floor. It never fails that, even at 2 and 3 in the morning, I see empty rooms on the ground floor. This last visit I let them know I recently had foot surgery and NEED a ground floor. NOPE! "none available". I counted 3 empty rooms just on my sid... read more
Business response:
Thank you for taking the time to post your feedback. Please accept our apologies regarding the inconvenience we caused you with your accommodations and lack of great service. We have taken action as a team and made changes to our processes and procedures so this is not repeated. Thank you for your candid evaluation as feedback such as yours helps us to improve. We hope you will choose us again so we can accommodate you with the room of your choice. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Huntsville - U.S. Space and Rocket Center
How is Extended Stay America - Huntsville - U.S. Space and Rocket Center rated?
Extended Stay America - Huntsville - U.S. Space and Rocket Center has a 4.2 star rating with 1,243 reviews.
When is Extended Stay America - Huntsville - U.S. Space and Rocket Center open?
Extended Stay America - Huntsville - U.S. Space and Rocket Center is open now. It will close tomorrow at 12:00 a.m.