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Extended Stay America - Huntsville - U.S. Space and Rocket Center
- Hotels
- Huntsville, AL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4751 Governor's House Dr., Huntsville, AL, 35805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is a nice clean room and was close to my business needs.
Business response:
Keith, thank you for your kind review. We are delighted to know you had a great stay and that you liked our convenient location close to many restaurants and other spots of interest. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
This is a nice clean hotel close to food and my business needs. It is also close to the attractions.
Business response:
Thank you for being our guest. We are delighted to know our convenient location was the highlight of your great stay. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Stayed for 5 nights, had to go each day to front desk with towels I used to get clean ones. My room was not cleaned by housekeeping during my stay.
Business response:
Thank you for being our guest. We are sorry to know you didn’t like our hotel policy. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. We hope you’ll give us a chance to earn your highest marks in the near future. Sincerely, Hotel Management
This is a general comment for Extended Stay America. I tend to choose this chain when traveling with my pets. They are clean, efficient and reasonably priced. Every time I stay, even without pets, I ask for the ground floor. I am ALWAYS told there are no availabilities on the ground floor. It never fails that, even at 2 and 3 in the morning, I see empty rooms on the ground floor. This last visit I let them know I recently had foot surgery and NEED a ground floor. NOPE! "none available". I counted 3 empty rooms just on my sid... read more
Business response:
Thank you for taking the time to post your feedback. Please accept our apologies regarding the inconvenience we caused you with your accommodations and lack of great service. We have taken action as a team and made changes to our processes and procedures so this is not repeated. Thank you for your candid evaluation as feedback such as yours helps us to improve. We hope you will choose us again so we can accommodate you with the room of your choice. Sincerely, Hotel Management
Good
Business response:
Thank you for reviewing your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Needs to work on cleanliness.
Business response:
Shenieque, thank you for sharing your feedback. Although you had an overall pleasant stay, we are sorry for the cleanliness issue you experienced. Your feedback has been shared with the housekeeping team to be more diligent in their work. Thanks again, and we hope to host you back in the future for an even better experience. Sincerely, Hotel Management
Wasn’t super clean. Saw a cockroach second day. Have to check out any kitchen utensils...
Business response:
Thank you for sharing your concerns regarding your visit with us. We are sorry for mistakes in the servicing of your room. We are working with our housekeeping team to identify areas where we fell short so future problems can be prevented. We appreciate you being our guest and hope you will come back soon to experience the outstanding stay you should have had this time. Sincerely, Hotel Management
Room was clean. Staff was friendly. Not super fancy but was a good value.
Business response:
Chris, please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room and hospitality made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
I like how clean the room was and what did not like is there was not cookware nor spoons and forks to eat with, but still I enjoyed my stay here.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you were happy with your well-appointed suite, but we are sorry if our kitchenware policy was not explained to you upon arrival. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Thanks again, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Huntsville - U.S. Space and Rocket Center
How is Extended Stay America - Huntsville - U.S. Space and Rocket Center rated?
Extended Stay America - Huntsville - U.S. Space and Rocket Center has a 4.2 star rating with 1,217 reviews.
When is Extended Stay America - Huntsville - U.S. Space and Rocket Center open?
Extended Stay America - Huntsville - U.S. Space and Rocket Center is open now. It will close tomorrow at 12:00 a.m.