This profile has been claimed by the business owner or representative.
Extended Stay America - Huntsville - U.S. Space and Rocket Center
- Hotels
- Huntsville, AL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4751 Governor's House Dr., Huntsville, AL, 35805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
As the old adage goes.... "You get what you pay for." I'm not really that disappointed at anything because I didn't expect 5-star quality at the rate I paid. I just needed somewhere to stay that was fairly cheap and relatively safe for a week as I figured out other living arrangements. My few dislikes: they make you sign an non-smoking agreement for the room BUT AS SOON AS I stepped foot in my room, it reeked of marijuana (so I immediately went down and reported it so I wouldn't be charged); one of my wash cloths had someone... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
good for long term stay Spacious room, full size refrigerator, stove and sink. Comfortable bed. Our room was not made up for the 4 days we stayed. If you bring your used towels to the front desk, they will give you new ones. You have to drive to find restaurants and supermarkets. 2 minutes to the Space and Rocket Center. 5 minutes to downtown.
Business response:
Stewart, thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved your room and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Business response:
Kenny, thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Hanging in Huntsville Great value, but some noise from adjoining rooms especially above. Some people might whine about the limited breakfast bar, but all I wanted was coffee anyway.
Business response:
Gregg, thank you for being our guest at Extended Stay America. We are happy you liked the value we offer and the breakfast we serve. We hope you will choose us again whenever you are in the area. Sincerely, Hotel Management
The room was quite nice, comfortable & somewhat roomy. However, the bed linens were yellowed & flimsy as well as the towels. I was told that because I only was staying 2 days, I would not get housekeeping. If I wanted clean linen or towels, I had to bring the dirty linen downstairs & I would be given new ones. Also there were stray cats everywhere, crouching by the trash cans & the doors of guests. I will never stay there again.
Business response:
Beverly, thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Good for Extended stay in Huntsville Well situated for people temporarily at Redstone Arsenal. Large fridge, two burner stove, micro and a kitchen sink. The provide a convenience set on request with pots pans silverware and such.
Business response:
Steve, thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the great review. Please come and see us again. Sincerely, Hotel Management
Being an extended hotel, they had very good kitchen for fixing your own meals but lousy breakfast bar (coffee and instant oatmeal). Since I was going the Von Braun Center for meals, I didn't scout out closest grocery store or take advantage of getting the package of free cooking pans and utensils, dinner dishes to use in the kitchen. It cost an extra $10 per day if you want maid service.
Business response:
Ken, we are so glad our service and facilities lived up to the expectations you have of Extended Stay America. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Okay, but not the best. Good for overnight! The setup of the room was really nice with enough space in room and kitchen area. Very convenient although we were only staying overnight. The bedding was semi clean as the blanket throw had red specks of some type of food that scratched off. Bedding looked dingy. Our key card stopped working in which battery had to be replaced- locked out of room for about 30 minutes when we had to leave but staff very quick to respond, apologized, and good customer service. During the night- obse... read more
Business response:
Shareetah, thank you for choosing us for your overnight stay. We are happy you liked our courteous service and an overall nice time with us. That being said, we are sorry for the cleanliness issues you experienced in your room. We have shared your feedback with our housekeeping team for review and action. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Great Deal
Business response:
Marcus, thanks for staying with us again and for the wonderful feedback. We are thrilled to read you were totally satisfied with everything we offer and that we met and exceeded all of your expectations while here. All of us at Extended Stay America would love to be the hotel of your choice every time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Huntsville - U.S. Space and Rocket Center
How is Extended Stay America - Huntsville - U.S. Space and Rocket Center rated?
Extended Stay America - Huntsville - U.S. Space and Rocket Center has a 4.2 star rating with 1,243 reviews.
When is Extended Stay America - Huntsville - U.S. Space and Rocket Center open?
Extended Stay America - Huntsville - U.S. Space and Rocket Center is open now. It will close tomorrow at 12:00 a.m.