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Extended Stay America - Huntsville - U.S. Space and Rocket Center
- Hotels
- Huntsville, AL
About this business
Location details
4751 Governor's House Dr., Huntsville, AL, 35805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
So-so is the best I can do... The room was acceptable and a good deal for the money. Even though the walls are pretty thin, my neighbors were thankfully quiet. Not much in the way of eateries in the immediate area, but it is right off 565, so that was convenient. My biggest complaint was the front desk. I did show up an hour and a half before checkin time to see if i could go ahead and get in, as I was feeling a little ill and needed to lie down. While I fully understand that rooms aren't always available before check in, it... read more
Business response:
Ronald, thank you for sharing your review. Although you had an overall pleasant stay, we apologize for the service issue. Also, we are sorry you didn’t like our breakfast offerings. Your feedback shares the areas we need to improve at, so it has been discussed with appropriate individuals in an effort to enhance our service level and facilities going ahead. We hope you’ll give us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Dirty. Uncomfortable beds, no amenities. Cheap. Loud.
Business response:
Please accept my sincere apologies for the issues you encountered and regret the inconvenience it caused. We are sorry not meeting all of your expectations, and please be assured that corrective actions are being taken. We are committed to making sure that we don't repeat what you experienced. Thanks again for your feedback, and we hope that you'll give us another chance and consider staying with us again in the future. Sincerely, Hotel Management
It was clean and quiet. The staff was friendly even though I had a very late check in.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you were impressed with your well-kept property and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Freundly staff !! room was exceptional and comfortabe fot this price range.I will definately be back!!
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Great for the price, stayed a few nights.. Maybe breakfast could be a bit improved. But I would def stay again
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. We look forward to seeing you again soon. Sincerely, Hotel Management
Clean, friendly, convenient Clean, friendly, convenient
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Met all my expectations. I quickly got more soap and TP when I requested then. Bed was comfortable, but, would have liked another larger blanket because cover kept falling off to the floor.
Business response:
We highly appreciate the 5-star review of Extended Stay America. We are thrilled to know you liked our offerings and that you experienced a great night’s sleep in your comfy bed. Thank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Huntsville - U.S. Space and Rocket Center
How is Extended Stay America - Huntsville - U.S. Space and Rocket Center rated?
Extended Stay America - Huntsville - U.S. Space and Rocket Center has a 3.6 star rating with 1,781 reviews.
When is Extended Stay America - Huntsville - U.S. Space and Rocket Center open?
Extended Stay America - Huntsville - U.S. Space and Rocket Center is open now. It will close tomorrow at 12:00 a.m.