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Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Extended Stay America Hotel Indianapolis - Airport is located at 2730 Fortune Cir W, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was paint on the floor and molding in bathroom was coming loose.
Business response:
Dear Guest, We’re sorry the condition of the bathroom didn’t reflect the level of care we aim to provide. Details like this should never be overlooked, and we’ll follow up with our maintenance team to correct these oversights. We appreciate you bringing this to our attention. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely, Hotel Management
Staff was excellent. Clean but needs to be updated with fresh paint and carpets. Rooms were very spacious and had small kitchen with full sized frig. I would stay there again.
Clean the refrigerator better and have separate rooms for customers with pets
Business response:
Dear Guest,We apologize for the cleanliness issues you encountered with the refrigerator and understand how important it is for all areas to be properly maintained. We will address this with our housekeeping team to ensure thorough cleaning in the future. Additionally, we appreciate your suggestion regarding separate rooms for guests with pets. This is a great idea, and we will explore ways to accommodate all guests better, ensuring a more comfortable experience for everyone. We are committed to improving and providing a bet... read more
Clean
Business response:
Dear Guest,Thank you for including Extended Stay America in your travel plans. We’re glad to know the cleanliness of the property met your expectations. It’s always encouraging to hear when our team’s efforts to maintain a tidy environment are noticed. We appreciate the opportunity to host you and hope to welcome you again.Sincerely,Hotel Management
Bed sheets had stains and the window wouldn't close during a storm
Business response:
Dear Guest, We're sorry your stay with us wasn't comfortable and you had issues in the room with the cleanliness of bed sheets and the window that wouldn't close are not up to our standards. We take these issues seriously and will be re-training our housekeeping staff to ensure all linens are thoroughly cleaned and inspected before being put on the beds. Additionally, our maintenance team will work on the windows to ensure they function correctly. We appreciate your feedback and would like to make it right. Thank you for bei... read more
Enough breakfast items
Business response:
Dear Guest, We're so happy you had such a comfortable visit with us and that you could take advantage of our complimentary grab-and-go breakfast. We are glad this was perfect for getting your day started right! Thank you for staying with us. We look forward to welcoming you back soon. Safe travels! Sincerely,Hotel Management
It was nice
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 4.2 star rating with 1,384 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.