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Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location
Great location near I465. Quiet and staff are super helpful. I would recommend a better variety of breakfast to go options and maybe more in stock because there were a couple times that they ran out of breakfast to go for customer staying at the hotel. Otherwise it’s been a great place to stay.
Indianapolis Wonderful place staff was very nice and went above and beyond to help us
If you have a dog, this place is fine. The staff there is warm and friendly. If you have a large dog (like we did) this was fine. But after initially entering the room, it was clear someone had unwrapped and used a cup, used the trash, and used a towel. "Grab-and-go" breakfast was not available because "the overnight crew didn't do their job." And the TV screen was non-functional.
Business response:
Dear Annette, Thank you for sharing your experience. We’re glad our team made you feel welcome and that your pet was comfortable during your stay. However, we’re sorry for the condition of the room upon arrival and the lack of available amenities. Your feedback has been shared with our team so we can take steps to improve both our preparation and service consistency. We appreciate your honesty and the opportunity to do better. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincer... read more
Really nice stay
Business response:
Dear Andrew, Thank you for choosing Extended Stay America and for your fantastic review. We're thrilled to know your stay was a pleasant one and that you enjoyed your time at the property. It's always rewarding to hear when guests feel comfortable and well cared for, and we're grateful you chose to be with us. We look forward to the opportunity to welcome you again and provide another enjoyable visit. Sincerely, Hotel Management
This place is ok for a man on a trip alone. I wouldn't take a female friend there.
Business response:
Dear Claude, We're glad the stay was manageable for your needs, though we understand there were aspects that didn’t provide the level of comfort or environment you’d want for all guests. Your perspective is important, and we will share your comments with our team as we continue working to create a more welcoming and suitable atmosphere for everyone. We hope you will give us another chance to provide you with the hospitality we are known for on your next visit to the area. Sincerely, Hotel Management
Brandon was amazing! He was very accommodating. The room was clean and had no smell.
Swim weekend in Indy Room 310 needs a smoke detector. Otherwise, the room was okay.
Business response:
Dear Tammy, We're sorry to learn that the smoke detector was missing. Safety features like this are essential, and we appreciate you pointing it out. Our team has been notified to ensure necessary improvements are made. We're glad the rest of your stay was acceptable, and we value your feedback as it helps us maintain a safe and comfortable environment for all guests. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 2.9 star rating with 2,733 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.