Extended Stay America - Indianapolis - Airport

Business response:

Dear Guest, Thank you for choosing to stay with Extended Stay America and sharing your review. We’re so glad to hear that our team made a positive impression with their friendliness and attentiveness. Creating a welcoming environment for every guest is always a priority, and your kind words will be shared with the team. We look forward to having you stay with us again and providing another enjoyable visit. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your feedback. We’re delighted to hear you had a pleasant visit and enjoyed your time with us. It’s always rewarding to know that our efforts to provide a comfortable and welcoming environment made a positive impression. We hope you will consider returning in the future so we can provide an equally enjoyable and relaxing experience once again. Sincerely, Hotel Management 

Business response:

Dear Guest, We’re happy to know our team made a positive impression and that you found value in your stay. Your feedback regarding room preparation and a few other areas will be shared with our team for necessary attention. We appreciate your comments and will use them to ensure a more polished experience moving forward. See you! Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your stay fell short of expectations due to the limited in-room amenities and breakfast options. Your comments have been shared with the appropriate teams as we continuously work to enhance guest comfort and convenience. We truly value your input, as it helps us identify areas for improvement. We hope you will consider giving us another opportunity in the future to provide a more complete and enjoyable experience. Sincerely, Ho... read more