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Extended Stay America Hotel Indianapolis - Airport is located at 2730 Fortune Cir W, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I do not like or dislike anything. Kind of new where I was staying and it will be great for my stop off and rest before work.
Budget but very clean. Hallways, elevator and lobby still smelled like weed. The first room we walked into smelled like cat urine. We let the manager who was working unfortunately by herself know and she got us a new room. The room smelt a little burnt from cooking I’m guessing but we popped the window open and it was no problem. The hallways are also dim. And we did have issues with hot water. The condition of the room was poor but it was clean. You could tell that the management is really trying to work with what they have... read more
Business response:
Dear Guest, Thank you for taking the time to evaluate our hotel. It is always a pleasure to read reviews complimenting our service and hospitality. We understand how vital a fresh and welcoming atmosphere is to an enjoyable stay. We continuously aim to maintain our hotel's environment, and we appreciate you bringing your concerns about the scent in our hotel to our attention. We appreciate your great feedback and hope to have you as our guest again.Sincerely,Hotel Management
The staff were excellent and friendly. The room was clean. No fragrance or chemical smells. Very comfortable beds. Affordable and convenient. Thank you! : )
We stayed before our flight the next morning. The lady at check in was very polite and helpful. This is a convenient place to stay as it’s only 10min Uber from the airport. The room was clean with working AC
Business response:
Dear Sapna, We're delighted you had a pleasant stay at Extended Stay America before your flight! Providing convenient and comfortable accommodations is our aim, and we're thrilled to hear our location and services met your needs. Your kind words about our staff and cleanliness are truly appreciated. We hope to welcome you back for another enjoyable stay in the future!Sincerely,Hotel Management
Overall, this was a solid place to stay. Staff were courteous, accommodations were adequate, reasonable distance from downtown and the airport. and pricing was fair. My room had a basic kitchenette which was handy, and would be useful for longer term stays. There is a small breakfast spread in the mornings to get you going, and parking. Nothing flashy or upscale, but also not anything poor or a red flag. The only big negative I’d say is since it is in an industrial park you have to drive or get a ride to get around, and ther... read more
The accommodation is a little dated, in need of updating.
Business response:
Dear Mark, Thank you for being our guest. It is nice to know you had a pleasant time. Providing a maintained room is always our motto. We are sorry our rooms did not meet your expectations. Your remarks on the need to update the property are also noted and shared with our concerned team for review and action. Please return, as we would welcome the opportunity to provide you with the seamless stay you deserve when staying with us.Sincerely,Hotel Management
Its okay for the price. Bedding smelled funny Refrigerator was verry loud, kept me up
Business response:
Dear Suzanne, Thank you for sharing your review at Extended Stay America. We hope you had an enjoyable stay overall. However, we are disappointed that you had some concerns with your room. Feedback like yours helps us as we strive to provide complete guest satisfaction. It was our pleasure hosting you, and we look forward to your next visit.Sincerely,Hotel Management
Extended Stay America - Indianapolis - Airport has a 4.2 star rating with 1,336 reviews.
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.