Extended Stay America - Indianapolis - Airport

Anonymous 

on Expedia

7 years ago

Slow but adequate service. We had a lot of trouble getting the promised things to cook. We stayed here because we can cook and had a child with us. That child had to wait for several extra hours for dinner because these things are not really ready for guests as advertised. Had we known we would have brought our own cooking gear. 

Anonymous 

on Expedia

7 years ago

I thought they had an airport shuttle but was sadly mistaken. This was very disappointing as I'd already had a long travel day. What made it worse was how the receptionist answered me. She harshly said, "We aint got no shuttle! You gotta take cab." I nearly cancelled my reservation and switched to the Ramada nearby but didn't want to deal with the trouble. First impressions are everything and that was unprofessional. A better response would have been, "I'm sorry ma'am, we do not offer a shuttle service." The man at the count... read more

Anonymous 

on Expedia

7 years ago

Great stay It was a very nice stay especially for the price at the time. You can't beat it. 

Anonymous 

on Expedia

7 years ago

Thought we were getting a continental breakfast and it was a grab and go instead. Our sheets had hair all over them and one of our room smelled so bad it was hard to stay in there. We would not reccomend this hotel.