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Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Extended Stay America Hotel Indianapolis - Airport is located at 2730 Fortune Cir W, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Brittany, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Excellent Staff Actually I had to cancel a night, because I could go home sooner, the staff understood and were awesome and helped out.
Business response:
Thank you for complimenting our team. The entire team at Extended Stay America is devoted to the comfort and satisfaction of our guests, and we appreciate you mentioning it! Thanks again for staying with us, and we hope to see you here again soon. Sincerely, Hotel Management
Business response:
James, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Fine for the money Breakfast is muffins, granola bars, and oatmeal.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased you were satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
As some one who has worked at an Extended Stay, I would think the front office staff could have been friendlier. They are the first impression people will have when they visit. A smile is always a nice way to start. The room was clean and it was quiet, so that part was great!
Business response:
Elizabeth, thank you for staying at Extended Stay America. We are glad to know you had a nice time with us and that you liked your well-appointed room. We value your feedback and will use it as a training opportunity to be more diligent in our service levels. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Bummed they didn't have an ice machine but there were ice cube trays in freezer.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for not meeting some of your expectation and regret the inconvenience it caused. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Hotel was okay. Could use some upgrades. Most of the hotel staff I met seemed friendly and were helpful but the hotel could use some upgrades. The doors to the main entrance need to be fixed. They seem to overlap so you try to open one and however the other door catches it. Should be replaced with sliding doors to make it easier when using the cart for luggage. There are signs that state the hotel is smoke-free but that didn't seem to be the case when walking in. As to room it was really nice having a full size refrigerat... read more
Business response:
Thanks for choosing us for your needs. Although you liked certain aspects of our hotel, we apologize for the maintenance issue with the doors and that you were unhappy with the quality of the kitchenware. Your feedback is discussed with the appropriate individuals in an effort to deliver better future guest experiences. We hope you’ll give us a chance to showcase you our improved side on a future date. Sincerely, Hotel Management
Front desk clerk was very nice upon check in and when we asked to change rooms because of a couple cleaning issues in the first room. A small credit was supposed to be given to our credit card due to inconvenience but has not
Business response:
Robert, it was so nice to see you had an overall pleasant stay with us at Extended Stay America. We aim to deliver a home-like experience to all our guest and rating like yours encourages us to move on. Please reach us out at our hotel so we can review your bill and assist you further. We look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 4.2 star rating with 1,336 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.