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Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
When I booked online it said free breakfast. When we asked the clerk at check in where breakfast would be served he pointed at a tiny table. The next morning when we went to get breakfast it was coffee. The tv in our room had lines running through it that made it hard to watch. No coffee pot in the room.
Business response:
Jeannette, thank you for being our guest. We are sorry we missed meeting some of your expectations in regards to the grab-and-go breakfast offerings. Your feedback has been shared with our brand leaders. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Thanks again, and we hope to see you back in the future. Sincerely, Hotel Management
Just OK. You need to request silverware, dishes etc.. This is inconvenient when arriving late and you just want to eat and go to bed.
Business response:
Sass, thank you for reviewing your stay. We are happy your overall experience was enjoyable, but we are sorry for your disappointment with our hotel policies. We hope you will give us a second chance to make a better impression the next time you are in the area. Sincerely, Hotel Management
It did not have the shuttle service to the airport as it was advertised.
Business response:
Thank you for being our guest. We are sorry our hotel does not meet your expectations. We will verify the information on our website is current and accurate so our guests are aware of our amenities and offerings. Thank you for sharing your feedback, and we hope to see you back in the future. Sincerely, Hotel Management
The manager there was amazing. She made a difficult situation into something that was bearable, thank God for her. She really helped our family out.
Business response:
Nikki, thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit us again the next time you are in the area. Sincerely, Hotel Management
Ok ok Ok for one night stay. There towels need to be upgraded and so does the room alittle bit. Kind of loud in the hallway at late night.
Business response:
Tonya, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Good stay Hotel was clean and convenient. We only stayed one night so it was exactly what we needed. FYI to any people staying for an extended time, they do not have any cups or anything like that so you will need to bring them yourself.
Business response:
We appreciate you for taking time to share your review online. It was a pleasure knowing everything went well during your stay and that you liked our well-maintained hotel. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Your business is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
Fast and efficient check in
Business response:
Elaine, thank you for the glowing review of Extended Stay America. We’re glad you liked our front desk service and that you enjoyed your stay with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 3 star rating with 2,640 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.