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Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Extended Stay America Hotel Indianapolis - Airport is located at 2730 Fortune Cir W, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your review. Your total satisfaction is always our top priority, and we are sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Keep looking elsewhere if you have the money Didn't realize it was the weekend of Indy 500, booking a business trip ending in Indy, so was a little confused by the lack of choices. Chose what seemed like a reasonable place, but then realized they had a second extended stay like 3 blocks away, presuming so that they can tear this one down/renovate, it's time. Not going to say it was the worst hotel ever, but it is reaching the end of it's lifespan, TV was in rough shape, bed would pop out of frame, etc. Does it work for a che... read more
Business response:
Daniel, thank you for your review of our hotel. We apologize that your stay was just average, and for the condition of our hotel. We assure you we have staff scheduled daily to perform routine maintenance throughout the hotel and we inspect the property to make sure we are not overlooking any areas that need work. We will absolutely be more diligent in our efforts. Once more, we apologize. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity to welcoming you back soon for a much better experience. Sincerely, Hotel Management
When we first got there the elevator was not working. We had people with walking disabilities in our group. There is no ice machine in the hotel. So I had to go to the hotel next-door to get ice. There’s also no ATM machine in the hotel so I had to go to the hotel next-door to use their ATM
Business response:
Thank you for reviewing your recent stay. Please accept our apologies for your experience in not meeting your expectations, and for failing to maintain our high standards. We value your feedback and business. Thank you for staying with us and we would love the opportunity to serve you again. Sincerely, Hotel Management
Business response:
Calvin, thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
nice room we had a great time. we had a hard time to figure out the usebof the shower.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Raymond, thank you for your generous rating. We are glad you had a great stay and enjoyed all aspects of our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
They advertised free breakfast and wifi both of which were pathetic.
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon when in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 4.2 star rating with 1,336 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.