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Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Extended Stay America Hotel Indianapolis - Airport is located at 2730 Fortune Cir W, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Simple and confortable hotel. Good to stay neer the airport in cheap price.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you had a pleasant stay and that our location easy access to the airport made your visit a memorable one. Thank you again. We look forward to welcoming you back soon! Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Quilt had foot prints on it, didn’t have a maid come during our Thursday through Sunday stay, had a kitchen but needed to ask for plates and utensils. Staff was nice. Room was okay otherwise. Room was quiet. Good black out curtains
Business response:
Thank you for providing your feedback. We are happy to know that you liked our courteous associates, but we are sorry for your disappointment with our hotel policies. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Nice to have the coffee and grab 'n go breakfast in the mornings and it was easy to check in/out late. Wifi didn't work at all, which had apparently been a problem for awhile, according to the staff.
Business response:
Thank you for your review. We're glad you were pleased with our grab-and-go breakfast offering and that you liked the service provided by our front desk associates. However, we’re sorry for the slow Wi-Fi connection you experienced during your stay. Please know we have discussed your feedback with the concerned team, and they are rectifying the issue you mentioned. We hope to have a future opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Not the best place I've stayed. The receptionist wasn't very friendly, he sat the entire time during our exchange. He made me lean over the counter to give him my information. The elevator was broken. The room floor wasn't very clean and the room had a hit of what I believe to be mouse aroma.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
When I booked online it said free breakfast. When we asked the clerk at check in where breakfast would be served he pointed at a tiny table. The next morning when we went to get breakfast it was coffee. The tv in our room had lines running through it that made it hard to watch. No coffee pot in the room.
Business response:
Jeannette, thank you for being our guest. We are sorry we missed meeting some of your expectations in regards to the grab-and-go breakfast offerings. Your feedback has been shared with our brand leaders. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Thanks again, and we hope to see you back in the future. Sincerely, Hotel Management
Just OK. You need to request silverware, dishes etc.. This is inconvenient when arriving late and you just want to eat and go to bed.
Business response:
Sass, thank you for reviewing your stay. We are happy your overall experience was enjoyable, but we are sorry for your disappointment with our hotel policies. We hope you will give us a second chance to make a better impression the next time you are in the area. Sincerely, Hotel Management
It did not have the shuttle service to the airport as it was advertised.
Business response:
Thank you for being our guest. We are sorry our hotel does not meet your expectations. We will verify the information on our website is current and accurate so our guests are aware of our amenities and offerings. Thank you for sharing your feedback, and we hope to see you back in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 4.2 star rating with 1,336 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.