This profile has been claimed by the business owner or representative.
5350 W. Southern Ave., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved the setup of the room & how clean it was. Enjoyed my stay & will return!
Room was clean, staff was friendly. Megan was very nice and professional
Very clean room, overall quiet. The overnight front desk worker was very helpful as we had an unexpectedly very late check in after midnight. The breakfast is very limited but there was good hot coffee. I would definitely stay here again!
Cant say it was spotless but it was very clean and your front desk girl Megan, was amazing!!!!
Business response:
Dear Guest, Thank you for taking the time to share your experience at Extended Stay America. We’re happy to know your stay was comfortable and that our associate, Megan, made such a strong impression; we’ll be sure to recognize her for the great service she provided. Your comments are invaluable to us, and we hope to welcome you back again soon. Sincerely, Hotel Management
The room was great and Megan did a great job helping❤️
Megan was very nice at check in and resetting the room key.
Business response:
Dear Guest, Thank you for sharing your perfect rating and kind words with us. We’re thrilled to know your experience was made even better by Megan’s warm assistance during check-in and throughout your stay. It’s always rewarding to hear when our team members make such a great impression, and we’ll be sure to share your kind words with her. We look forward to welcoming you back to Extended Stay America soon for another pleasant visit. Sincerely, Hotel Management
Very nice and friendly people.,breakfast are great
Clean and quiet good.. continental breakfast was weak very weak
Business response:
Dear Guest, Thank you for taking the time to share how you found the environment well-maintained and restful during your stay. At the same time, we regret that the complimentary grab-and-go breakfast selection did not meet your expectations, and we appreciate you bringing this to our attention. Your feedback is valuable as we continue working to enhance our offerings. We hope to have the opportunity to welcome you back to Extended Stay America and provide a more satisfying visit in the future. Sincerely, Hotel Management
Hot water in the shower was scarce and weak.
Business response:
Dear Guest, Thank you for taking the time to review our hotel and for the excellent rating! We’re delighted to know you enjoyed your stay overall. We also appreciate your note about the shower’s water temperature and pressure—it’s helpful input that allows us to make improvements. Thank you for being our guest. We look forward to your next visit to Extended Stay America! Sincerely, Hotel Management
Extended Stay America - Indianapolis - Airport - W. Southern Ave. has a 2.9 star rating with 2,613 reviews.
Extended Stay America - Indianapolis - Airport - W. Southern Ave. is open now. It will close tomorrow at 12:00 a.m.