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5350 W. Southern Ave., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the response! We greatly appreciate your feedback!
Business response:
Thank you for the response! We greatly appreciate your feedback!
Business response:
Thank you for the review! We greatly appreciate your response!
Business response:
Thank you for your response! We greatly appreciate the feedback!
Business response:
Thank you for your response! We greatly appreciate the feedback!
Business response:
Thank you for your response! We greatly appreciate the feedback!
"It was a convenient distance to the airport." "The room was supposed to be a non-smoking room and absolutely wreaked of smoke." There were two adults with one towel available. We were next to an outside window in which children and their parents were shooting off fireworks and screaming to almost 11 at night. We don't care about fireworks or children having fun; however, the establishment should have stopped the activity earlier in the evening. We had to be up at 4 am to go to the airport.
Business response:
Thank you for the response! We greatly appreciate your feedback!
Underwhelming experience While the hotel provided a much needed bed for the night, and the people were nice, the experience was underwhelming. The "cleanliness " was only so-so. The tub needed a heavy scrubing, much like a home bathtub after a week of heavy use, the bathroom sink had such a slow drain that I thought it was clogged at first. The "breakfast" was 1 breakfast bar and about a dozen plain instant oatmeal packs, and for drinks coffee and instant hot chocolate. I doubt I would go back.
Business response:
Dear Vonceil,Thank you for sharing your feedback. We’re glad our team could provide a welcoming atmosphere, but we’re sorry to hear that the overall experience fell short of your expectations. Your comments about cleanliness and the breakfast offerings are concerning, and we appreciate you bringing these issues to our attention. We’re committed to improving our services and will address these matters with our team to ensure a better experience in the future. We hope you’ll consider giving us another chance to provide a stay ... read more
The bathroom area was disgusting like it never got clean there was toothpaste marks on the sink from whoever stayed in room before. The tub look like it hadn’t been cleaned. I took a picture if I could load it I would. The property is very run down too. Broken furniture and whatnot.
Business response:
Thank you for your response! We greatly appreciate your feedback!
Extended Stay America - Indianapolis - Airport - W. Southern Ave. has a 2.9 star rating with 2,624 reviews.
Extended Stay America - Indianapolis - Airport - W. Southern Ave. is open now. It will close tomorrow at 12:00 a.m.