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Extended Stay America - Indianapolis - Airport - W. Southern Ave.
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5350 W. Southern Ave., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you! We greatly appreciate your feedback.
Got the job done Passing through solo on trip to see family. Pros are safe and secure at low price, Cons are got room with large wet puddle in carpet outside door, hole kicked into bathroom door covered with packing tape, half electrical outlets did not work, and smelled like cigs. It got the job done it is what it is. Ask for second floor room.
Business response:
Dear Vikram, We apologize for the inconvenience you encountered during your recent stay. Your feedback regarding the wet carpet, damaged bathroom door, malfunctioning electrical outlets, and odor is concerning and not reflective of our standards. Please accept our sincere apologies for the discomfort this caused. Rest assured, we take your comments seriously and will promptly address them with our team to ensure improvements. We appreciate your understanding and hope you will consider giving us another chance to provide you ... read more
Business response:
Thank you! We greatly appreciate your feedback.
The staff was friendly and helpful. My room was clean but i didnt have a couch.
Business response:
Dear Kesha, We are delighted you had a positive experience at Extended Stay America! Our friendly and helpful staff strive to make every guest feel welcome. We are pleased to know your room met your expectations in terms of cleanliness. We appreciate your feedback regarding the couch and will consider it for future improvements. Sincerely,Hotel Management
Business response:
Thank you for your review! We greatly appreciate your feedback.
Business response:
Thank you! We greatly appreciate your feedback.
Clean bed but Dirty rooms, old and chipped bath tubs
Business response:
Dear Calvin, We sincerely apologize for the disappointment you experienced with the cleanliness and condition of your room. Providing a comfortable and well-maintained environment is essential to us, and we regret falling short of your expectations. Your feedback is invaluable, and we will address these issues promptly to ensure improvements are made. We always strive to find a way to improve our accomodations and assure you we are committed to providing a more satisfactory experience. Thank you for sharing your feedback.Sin... read more
Business response:
Thank you! We greatly appreciate your feedback as this helps us know what areas we need to work on improving.
Business response:
Thank you! We greatly appreciate your feedback.
Frequently asked questions about Extended Stay America - Indianapolis - Airport - W. Southern Ave.
How is Extended Stay America - Indianapolis - Airport - W. Southern Ave. rated?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. has a 4.2 star rating with 1,201 reviews.
When is Extended Stay America - Indianapolis - Airport - W. Southern Ave. open?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. is open now. It will close tomorrow at 12:00 a.m.