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Extended Stay America - Indianapolis - Airport - W. Southern Ave.
- Hotels
- Indianapolis, IN
About this business
Location details
5350 W. Southern Ave., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the review! We greatly appreciate your response!
Not great, not the worst. Was inexpensive, but smelled like marijuana the entire time (seems to be an epidemic lately), doors didnt close properly, drains didnt drain properly, sofa bed was pretty worn out. Parking is great, staff is friendly.
Business response:
Dear Chris,Thank you for your feedback. We appreciate your positive comments about our friendly staff and convenient parking. We regret that the bed was not to your expectations. We will address the issues you mentioned to improve our accommodations. Our pest control team is also looking into the concerns raised. We strive to ensure every guest has a comfortable stay and hope to welcome you back for a better experience in the future.Sincerely,Hotel Management
It was good, the check in staff wasn’t the best, didn’t give us any information (check out time and breakfast hours). The room was clean, our toilet stopped workin’ halfway through
Business response:
Thank you for the review! We greatly appreciate your feedback!
Great staff and establishment
Business response:
Dear James, Thank you for your generous feedback about your recent stay at our hotel. We are delighted that you recognized the efforts of our staff and enjoyed your overall experience with us. Your satisfaction is our priority, and we strive to provide excellent service to all our guests. Should your travels bring you back to the area, we look forward to welcoming you back to Extended Stay America for another fulfilling stay. Safe travels!Sincerely,Hotel Management
Business response:
Thank you for your response. We greatly appreciate your feedback!
Business response:
Thank you for the response. We appreciate your feedback!
Business response:
Thank you for the response. We appreciate your feedback!
Business response:
Thank you for the review! We greatly appreciate your feedback!
I paid insurance to have money refunded if I could not stay or had leave early, I left a day early and should’ve had $61 refunded to me from you and I have not received that! I thought that would be refunded immediately. I paid for insurance so that I would get it back! I would like to get my money back for the last day. I left on Sunday and I paid till Tuesday, thank you
Business response:
Thank you for the review! We greatly appreciate your feedback! Refunds can take up to 3 - 5 business days.
Frequently asked questions about Extended Stay America - Indianapolis - Airport - W. Southern Ave.
How is Extended Stay America - Indianapolis - Airport - W. Southern Ave. rated?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. has a 2.9 star rating with 2,624 reviews.
When is Extended Stay America - Indianapolis - Airport - W. Southern Ave. open?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. is open now. It will close tomorrow at 12:00 a.m.