This profile has been claimed by the business owner or representative.
Extended Stay America - Indianapolis - Airport - W. Southern Ave.
- Hotels
- Indianapolis, IN
About this business
Location details
5350 W. Southern Ave., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your review! We greatly appreciate your feedback.
It was little smelly, looks like people doing smoke much. Otherwise room was big enough with small kitchen as expected,parking, location and free breakfast I like it.
Business response:
Dear Supratim, Thank you for sharing your feedback. We are glad to hear that you found the room spacious and well-equipped with a kitchenette and that you appreciated the parking and location. However, we apologize for any odor issues you encountered, which may have been due to smoking. Your comfort is important to us, and we will address this matter with our team to ensure a more pleasant environment for all our guests. We appreciate your understanding and hope to welcome you back for a more enjoyable stay in the future.Sin... read more
Business response:
Thank you for your review! We greatly appreciate your feedback.
It wasnt bad for the price but i had no towels for drying off after a shower.
Business response:
Thank you for your review! We greatly appreciate your feedback.
Business response:
Thank you for the review! We greatly appreciate your feedback!
Business response:
Thank you! We greatly appreciate your feedback.
Got the job done Passing through solo on trip to see family. Pros are safe and secure at low price, Cons are got room with large wet puddle in carpet outside door, hole kicked into bathroom door covered with packing tape, half electrical outlets did not work, and smelled like cigs. It got the job done it is what it is. Ask for second floor room.
Business response:
Dear Vikram, We apologize for the inconvenience you encountered during your recent stay. Your feedback regarding the wet carpet, damaged bathroom door, malfunctioning electrical outlets, and odor is concerning and not reflective of our standards. Please accept our sincere apologies for the discomfort this caused. Rest assured, we take your comments seriously and will promptly address them with our team to ensure improvements. We appreciate your understanding and hope you will consider giving us another chance to provide you ... read more
n/c
Business response:
Dear Jeong, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Extended Stay America. We look forward to your return and wish you all the best with your future travels.Sincerely,Hotel Management
Mediocre at best Very outdated, tv didn’t work, broken drawer and loud AC
Business response:
Dear Ronny, Thank you for your feedback. We regret any inconvenience caused by the maintenance issues you encountered during your stay. Ensuring our facilities are well-maintained is a priority, and we apologize for falling short in this regard. Your concerns have been brought to the attention of our maintenance team, and we are taking immediate steps to address them. Your satisfaction is important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more enjoyable experience... read more
Frequently asked questions about Extended Stay America - Indianapolis - Airport - W. Southern Ave.
How is Extended Stay America - Indianapolis - Airport - W. Southern Ave. rated?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. has a 2.9 star rating with 2,624 reviews.
When is Extended Stay America - Indianapolis - Airport - W. Southern Ave. open?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. is open now. It will close tomorrow at 12:00 a.m.