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Extended Stay America - Indianapolis - Airport - W. Southern Ave.
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5350 W. Southern Ave., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice
Business response:
Thank you for your feedback and we are pleased to learn that you enjoyed your stay. We look forward to welcoming you on any future visits to the Indianapolis area.
Business response:
Thank you for your feedback and we are pleased to learn that you enjoyed your stay. We look forward to welcoming you on any future visits to the Indianapolis area.
The staff was nice...everything else wasn't
Business response:
Dear Shanae, Our goal is to provide an outstanding stay for every guest; therefore, we apologize for your disappointment about your experience with us. Thank you for your appreciation for the staff. We are constantly making changes and improving in the areas where our guests have issues. We hope you will consider a return in the future for a more deserving experience.Sincerely,Hotel Management
The positive end of the stay was that it was close to the airport. On the negative side, was the breakfast is only just coffee/tea, and oatmeal. - Where I would rather walk over to the local waffle house near by, to get food.
Business response:
Dear Adnan, Thank you for choosing Extended Stay America. We are happy that our location was perfect for your needs and that you enjoyed being here. However, we are sorry our complimentary breakfast did not meet your expectations. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they know our guests' wishes regarding breakfast choices. Thank you for taking the time to give us these comments. We hope to host you again whenever your travels bring you to the city.Sincerely,Hotel Mana... read more
The area leaves a lot to be desired. There are few eating establishments nearby. If you just need a place to stay for a few nights, it's alright and worth the money. The parking lot appeared to be secure. The bed was comfortable. Didn't get the room we reserved (single king) but that happens. The door latch was busted. There is no ice machine. There are two little icetrays in your room freezer that are empty. I have no idea what has been in them, so I refused to use them. There is no public restroom when you arrive so if you... read more
Business response:
Dear Bradley, Thank you for staying with us and for your review. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We will share these remarks with our associates as we continually strive to enhance our services and apologize for the inconvenience caused. It was our pleasure hosting you, and we hope you will stay with us again whenever you visit the area.Sincerely,Hotel Management
Business response:
Thank you for your feedback and we are pleased to learn that you enjoyed your stay. We look forward to welcoming you on any future visits to the Indianapolis area.
Good Location. We booked this hotel because of the extra bed (sofa bed). Downside was that the hotel didn't have any sheets for that bed. The mattress was stained, terrible experience to have had sleep on a dirty mattress without sheets.
Business response:
Dear Juan, Thank you for staying with us. We are disappointed to learn about your experience and apologize for the inconvenience caused. We value our guests and their recommendations and will share your comments with our leadership team. Thank you for being our guest; we would love the opportunity to welcome you back soon. Sincerely,Hotel Management
Good place
Frequently asked questions about Extended Stay America - Indianapolis - Airport - W. Southern Ave.
How is Extended Stay America - Indianapolis - Airport - W. Southern Ave. rated?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. has a 4.2 star rating with 1,201 reviews.
When is Extended Stay America - Indianapolis - Airport - W. Southern Ave. open?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. is open now. It will close tomorrow at 12:00 a.m.