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Extended Stay America - Indianapolis - Airport - W. Southern Ave.
- Hotels
- Indianapolis, IN
About this business
Location details
5350 W. Southern Ave., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you! We greatly appreciate your feedback.
A modest but comfortable room with all amenities…full size refrigerator, stove, and microwave.
Business response:
Thank you! We greatly appreciate your feedback.
Business response:
Thank you! We greatly appreciate your feedback.
Myself, husband, and three kids were in desperate need of somewhere to stay after a prior hotel mishap and driving 5 hours from TN. I booked my room online, and when we showed up to the property I was told they were overbooked and didn't have somewhere for us to stay. Everywhere in the area was fully booked, however one of the area managers made it work for us. I was extremely grateful for this. The 3rd floor was in the process of being remodeled and he stated that although it wasn't finished we could stay since we were desp... read more
Business response:
Dear Maranda, Thank you for taking the time to share your dissatisfaction. It wasn't very pleasant to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper measures as we are committed to providing every guest with a beautiful experience. Thank you again for your candid feedback, as it will help us improve the experience for future ... read more
This property is honesty a dump. The bathroom wreaked of mold when taking a shower even with the door open. We had a neighbor with a yipping dog that barked all night. It was just sketchy and it was dirty and it smelled
Business response:
Dear Brenda, Thank you for choosing us. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance in the future to provide you with the stay you deserve .Sincerely, Hotel... read more
Frequently asked questions about Extended Stay America - Indianapolis - Airport - W. Southern Ave.
How is Extended Stay America - Indianapolis - Airport - W. Southern Ave. rated?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. has a 2.9 star rating with 2,600 reviews.
When is Extended Stay America - Indianapolis - Airport - W. Southern Ave. open?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. is open now. It will close tomorrow at 12:00 a.m.