Extended Stay America - Indianapolis - Airport - W. Southern Ave.

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Thomas, thank you for staying at Extended Stay America on your trip to Indianapolis. We are thrilled that our friendly service and your well-appointed suite made for an excellent stay. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management 

Business response:

Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Joseph, thank you for sharing your feedback. It is important for our guests to have a great experience, and we are delighted to know our hospitality and great service exceeded your expectations. We hope you will consider Extended Stay America your home away from home when your travels bring you back to the area. Sincerely, Hotel Management 

Business response:

Danny, we hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management 

Business response:

Onnie, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Onnie, thank you for taking the time to share your impressions of our hotel. We are glad our location was perfect for your plans and that our hotel met your expectations. However, we regret any inconvenience caused. Your feedback will be used to enhance our service level. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Troy, thank you for your feedback. We are thrilled you had a wonderful experience at Extended Stay America, and we are so happy you found your suite to be spacious, clean, and comfortable with lots of room to relax. Also, we are delighted to know that our staff went the extra mile to make you feel right at home. We work very hard to make sure all of our guests have the same great stay you did. Thank you once more for your review, and we look forward to seeing you again soon. Sincerely, Hotel Management