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Extended Stay America - Indianapolis - Airport - W. Southern Ave.
- Hotels
- Indianapolis, IN
About this business
Location details
5350 W. Southern Ave., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Adequate Over a 3 night stay, 2 out of three front desk personnel was great. Found a Mt Dew can sticking out from under bed. After first night no one even asked if we needed room service. Location served all our local needs.
Business response:
Onnie, thank you for taking the time to share your impressions of our hotel. We are glad our location was perfect for your plans and that our hotel met your expectations. However, we regret any inconvenience caused. Your feedback will be used to enhance our service level. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
We had a great room—clean and large. The staff was very friendly and helpful—we felt like family! Oh—the TV had great cable stations too.
Business response:
Troy, thank you for your feedback. We are thrilled you had a wonderful experience at Extended Stay America, and we are so happy you found your suite to be spacious, clean, and comfortable with lots of room to relax. Also, we are delighted to know that our staff went the extra mile to make you feel right at home. We work very hard to make sure all of our guests have the same great stay you did. Thank you once more for your review, and we look forward to seeing you again soon. Sincerely, Hotel Management
Nice hotel The room was really clean. We didn't think we had hot water but the hot and cold were backwards from the labeling. Service was excellent. We got everything we asked for. Coffee pot, extra pillows and blankets with a smile. We only stayed one night but will probably book them for next year.
Business response:
Carol, thank you for choosing Extended Stay America. We are glad you loved our clean and well-equipped accommodations and were impressed with our outstanding hospitality. However, we regret if you had any inconvenience. We value your feedback and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Markus, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Monique, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
There was an issue with them accepting my reservation. It finally got resolved after a day.
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Business response:
Lucretia, all of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport - W. Southern Ave.
How is Extended Stay America - Indianapolis - Airport - W. Southern Ave. rated?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. has a 2.9 star rating with 2,556 reviews.
When is Extended Stay America - Indianapolis - Airport - W. Southern Ave. open?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. is open now. It will close tomorrow at 12:00 a.m.