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Extended Stay America - Indianapolis - Airport - W. Southern Ave.
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5350 W. Southern Ave., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient location and low cost, but a faikrly worn hotel that is not the cleanest.
Business response:
Thank you for posting a review of your stay. We're glad to know our location worked well for you and that you were pleased with our affordable rates. However, we're sorry for your disappointment with the overall condition of our property. We have discussed your feedback with the appropriate departments for review and action. We hope you will consider giving us a second chance the next time you are in Indianapolis. Sincerely, Hotel Management
普通 フロントの人の対応は普通以下 部屋は普通
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Easy access from the airport, quick check in and check out
Business response:
Thank you for the great review! We love knowing how pleased you were with our location and appreciated the easy access to the airport. Thank you for choosing Extended Stay America. We hope you will make the same choice when your travels bring you back to our area. Sincerely, Hotel Management
No ice machine on floor. Room could have been cleaned better but was tolerable (dirty windows with finger print smears) and tooth paste splatters on a picture frame near the sink. The tub backed up while in the shower, and the tv wasn’t a clear picture. The beds however were comfy. No extra blankets provided for pull out.
Business response:
Thanks for being our guest at Extended Stay America. We are glad to read you had a pleasant visit and liked the comfort of beds. Your concern regarding the cleanliness will be shared with our housekeeping team so that corrective measure be taken. Please note, as we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
I realized on the last day of my three day stay where I should have put the trash from my room. I would have liked a list in the room of where get things or put things, like trash.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to see the rating and glad to know you had a nice stay. We appreciate all your great feedback as it gives scope for further improvements. Thanks again, and we look forward to your next visit. Sincerely, Hotel Management
Nice clean hotel with comfortable beds Hotel is convenient to airport and not far from downtown. Friendly and helpful staff.
Business response:
Michael, thank you for reviewing your stay. We are pleased to know you liked our location and that you also appreciated our associates. It was a pleasure hosting you, and we hope to see you again in the future so that we can provide you with an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport - W. Southern Ave.
How is Extended Stay America - Indianapolis - Airport - W. Southern Ave. rated?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. has a 4.2 star rating with 1,201 reviews.
When is Extended Stay America - Indianapolis - Airport - W. Southern Ave. open?
Extended Stay America - Indianapolis - Airport - W. Southern Ave. is open now. It will close tomorrow at 12:00 a.m.